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. 2001 Spring;22(3):101-107.

Medicare Managed Care CAHPS®: A Tool for Performance Improvement

Elizabeth Goldstein, Paul D Cleary, Kathryn M Langwell, Alan M Zaslavsky, Amy Heller

Medicare Managed Care CAHPS®: A Tool for Performance Improvement

Elizabeth Goldstein et al. Health Care Financ Rev. 2001 Spring.

Abstract

The Medicare+Choice (M+C) program, created by the 1997 Balanced Budget Act (BBA), expands Medicare's health insurance options to include a wider range of health plan options. In this article, we describe the Consumer Assessment of Health Plans Study (CAHPS®) survey and its use with beneficiaries receiving care through Medicare managed care (MMC) plans. We also discuss the implications of these efforts for future quality improvement efforts.

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References

    1. Cox D, Langwell K. Assessing Medicare Health Plan Performance in Serving Beneficiary Subpopulations. Paper presented at the Conference on “The Future of Plan Performance Management.”; Towson, MD.. May 2-3 2000.
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