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. 2015 Jun;19 Suppl 2(0 2):142-55.
doi: 10.1007/s10461-014-0983-9.

Development and Pilot Testing of Daily Interactive Voice Response (IVR) Calls to Support Antiretroviral Adherence in India: A Mixed-Methods Pilot Study

Dallas Swendeman  1 , Smarajit Jana, Protim Ray, Deborah Mindry, Madhushree Das, Bhumi Bhakta
Affiliations

Development and Pilot Testing of Daily Interactive Voice Response (IVR) Calls to Support Antiretroviral Adherence in India: A Mixed-Methods Pilot Study

Dallas Swendeman et al. AIDS Behav. 2015 Jun.

Abstract

This two-phase pilot study aimed to design, pilot, and refine an automated interactive voice response (IVR) intervention to support antiretroviral adherence for people living with HIV (PLH), in Kolkata, India. Mixed-methods formative research included a community advisory board for IVR message development, 1-month pre-post pilot, post-pilot focus groups, and further message development. Two IVR calls are made daily, timed to patients' dosing schedules, with brief messages (<1-min) on strategies for self-management of three domains: medical (adherence, symptoms, co-infections), mental health (social support, stress, positive cognitions), and nutrition and hygiene (per PLH preferences). Three ART appointment reminders are also sent each month. One-month pilot results (n = 46, 80 % women, 60 % sex workers) found significant increases in self-reported ART adherence, both within past three days (p = 0.05) and time since missed last dose (p = 0.015). Depression was common. Messaging content and assessment domains were expanded for testing in a randomized trial currently underway.

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Figures

Figure 2
Figure 2
a. Missed Any ART Dose Today or Past 3 Days b. How Long Ago Last Missed Dose (%)
Figure 2
Figure 2
a. Missed Any ART Dose Today or Past 3 Days b. How Long Ago Last Missed Dose (%)
See this image and copyright information in PMC

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