Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
Meta-Analysis
. 2015 Mar 3;2015(3):CD010523.
doi: 10.1002/14651858.CD010523.pub2.

Personalised care planning for adults with chronic or long-term health conditions

Affiliations
Meta-Analysis

Personalised care planning for adults with chronic or long-term health conditions

Angela Coulter et al. Cochrane Database Syst Rev. .

Abstract

Background: Personalised care planning is a collaborative process used in chronic condition management in which patients and clinicians identify and discuss problems caused by or related to the patient's condition, and develop a plan for tackling these. In essence it is a conversation, or series of conversations, in which they jointly agree goals and actions for managing the patient's condition.

Objectives: To assess the effects of personalised care planning for adults with long-term health conditions compared to usual care (i.e. forms of care in which active involvement of patients in treatment and management decisions is not explicitly attempted or achieved).

Search methods: We searched the Cochrane Central Register of Controlled Trials (CENTRAL), MEDLINE, EMBASE, PsycINFO, ProQuest, clinicaltrials.gov and WHO International Clinical Trials Registry Platform to July 2013.

Selection criteria: We included randomised controlled trials and cluster-randomised trials involving adults with long-term conditions where the intervention included collaborative (between individual patients and clinicians) goal setting and action planning. We excluded studies where there was little or no opportunity for the patient to have meaningful influence on goal selection, choice of treatment or support package, or both.

Data collection and analysis: Two of three review authors independently screened citations for inclusion, extracted data, and assessed risk of bias. The primary outcomes were effects on physical health, psychological health, subjective health status, and capabilities for self management. Secondary outcomes included effects on health-related behaviours, resource use and costs, and type of intervention. A patient advisory group of people with experience of living with long-term conditions advised on various aspects of the review, including the protocol, selection of outcome measures and emerging findings.

Main results: We included 19 studies involving a total of 10,856 participants. Twelve of these studies focused on diabetes, three on mental health, one on heart failure, one on end-stage renal disease, one on asthma, and one on various chronic conditions. All 19 studies included components that were intended to support behaviour change among patients, involving either face-to-face or telephone support. All but three of the personalised care planning interventions took place in primary care or community settings; the remaining three were located in hospital clinics. There was some concern about risk of bias for each of the included studies in respect of one or more criteria, usually due to inadequate or unclear descriptions of research methods. Physical healthNine studies measured glycated haemoglobin (HbA1c), giving a combined mean difference (MD) between intervention and control of -0.24% (95% confidence interval (CI) -0.35 to -0.14), a small positive effect in favour of personalised care planning compared to usual care (moderate quality evidence).Six studies measured systolic blood pressure, a combined mean difference of -2.64 mm/Hg (95% CI -4.47 to -0.82) favouring personalised care (moderate quality evidence). The pooled results from four studies showed no significant effect on diastolic blood pressure, MD -0.71 mm/Hg (95% CI -2.26 to 0.84).We found no evidence of an effect on cholesterol (LDL-C), standardised mean difference (SMD) 0.01 (95% CI -0.09 to 0.11) (five studies) or body mass index, MD -0.11 (95% CI -0.35 to 0.13) (four studies).A single study of people with asthma reported that personalised care planning led to improvements in lung function and asthma control. Psychological healthSix studies measured depression. We were able to pool results from five of these, giving an SMD of -0.36 (95% CI -0.52 to -0.20), a small effect in favour of personalised care (moderate quality evidence). The remaining study found greater improvement in the control group than the intervention group.Four other studies used a variety of psychological measures that were conceptually different so could not be pooled. Of these, three found greater improvement for the personalised care group than the usual care group and one was too small to detect differences in outcomes. Subjective health statusTen studies used various patient-reported measures of health status (or health-related quality of life), including both generic health status measures and condition-specific ones. We were able to pool data from three studies that used the SF-36 or SF-12, but found no effect on the physical component summary score SMD 0.16 (95% CI -0.05 to 0.38) or the mental component summary score SMD 0.07 (95% CI -0.15 to 0.28) (moderate quality evidence). Of the three other studies that measured generic health status, two found improvements related to personalised care and one did not.Four studies measured condition-specific health status. The combined results showed no difference between the intervention and control groups, SMD -0.01 (95% CI -0.11 to 0.10) (moderate quality evidence). Self-management capabilitiesNine studies looked at the effect of personalised care on self-management capabilities using a variety of outcome measures, but they focused primarily on self efficacy. We were able to pool results from five studies that measured self efficacy, giving a small positive result in favour of personalised care planning: SMD 0.25 (95% CI 0.07 to 0.43) (moderate quality evidence).A further five studies measured other attributes that contribute to self-management capabilities. The results from these were mixed: two studies found evidence of an effect on patient activation, one found an effect on empowerment, and one found improvements in perceived interpersonal support. Other outcomesPooled data from five studies on exercise levels showed no effect due to personalised care planning, but there was a positive effect on people's self-reported ability to carry out self-care activities: SMD 0.35 (95% CI 0.17 to 0.52).We found no evidence of adverse effects due to personalised care planning.The effects of personalised care planning were greater when more stages of the care planning cycle were completed, when contacts between patients and health professionals were more frequent, and when the patient's usual clinician was involved in the process.

Authors' conclusions: Personalised care planning leads to improvements in certain indicators of physical and psychological health status, and people's capability to self-manage their condition when compared to usual care. The effects are not large, but they appear greater when the intervention is more comprehensive, more intensive, and better integrated into routine care.

PubMed Disclaimer

Conflict of interest statement

Angela Coulter: in addition to her part‐time post at the University of Oxford, Angela acts as a paid consultant for the Informed Medical Decisions Foundation, a division of Healthwise, a global not‐for‐profit provider of health information.

Vikki Entwistle: none known

Abi Eccles: none known

Sara Ryan: none known

Sasha Shepperd: none known

Rafael Perera: none known

Figures

1
1
Conceptual model for the review
2
2
Study flow diagram.
3
3
Risk of bias graph: review authors' judgements about each risk of bias item presented as percentages across all included studies.
4
4
Risk of bias summary: review authors' judgements about each risk of bias item for each included study.
1.1
1.1. Analysis
Comparison 1 Physical health (personalised care planning vs usual care), Outcome 1 HbA1c (change).
1.2
1.2. Analysis
Comparison 1 Physical health (personalised care planning vs usual care), Outcome 2 SBP (change).
1.3
1.3. Analysis
Comparison 1 Physical health (personalised care planning vs usual care), Outcome 3 DBP (change).
1.4
1.4. Analysis
Comparison 1 Physical health (personalised care planning vs usual care), Outcome 4 Cholesterol (change).
1.5
1.5. Analysis
Comparison 1 Physical health (personalised care planning vs usual care), Outcome 5 BMI (change).
2.1
2.1. Analysis
Comparison 2 Psychological health (personalised care planning vs usual care), Outcome 1 Depression.
3.1
3.1. Analysis
Comparison 3 Subjective health status (personalised care planning vs usual care), Outcome 1 Generic health status (physical).
3.2
3.2. Analysis
Comparison 3 Subjective health status (personalised care planning vs usual care), Outcome 2 Generic health status (mental).
3.3
3.3. Analysis
Comparison 3 Subjective health status (personalised care planning vs usual care), Outcome 3 Condition‐specific health status.
4.1
4.1. Analysis
Comparison 4 Self‐management capabilities (personalised care planning vs usual care), Outcome 1 Self efficacy.
5.1
5.1. Analysis
Comparison 5 Health‐related behaviours (personalised care planning vs usual care), Outcome 1 Exercise.
6.1
6.1. Analysis
Comparison 6 Self‐care activities (personalised care planning vs usual care), Outcome 1 Self care (days per week).
7.1
7.1. Analysis
Comparison 7 Type of intervention (HbA1c) (extended vs limited), Outcome 1 HbA1c (change).
8.1
8.1. Analysis
Comparison 8 Type of intervention (HbA1c) (high intensity vs low intensity), Outcome 1 HbA1c (change).
9.1
9.1. Analysis
Comparison 9 Type of intervention (HbA1c) (integrated vs not integrated), Outcome 1 HbA1c (change).

Comment in

Similar articles

Cited by

References

References to studies included in this review

Battersby 2007 {published data only (unpublished sought but not used)}
    1. Battersby M, Harvey P, Mills PD, Kalucy E, Pols RG, Frith PA, et al. SA HealthPlus: a controlled trial of a statewide application of a generic model of chronic illness care. The Millbank Quarterly 2007;85(1):37‐67. - PMC - PubMed
    1. Battersby MW. Health reform through coordinated care: SA HealthPlus. BMJ 2005;330(7492):662‐6. - PMC - PubMed
    1. Battersby MW, Ask A, Reece MM, Markwick MJ, Collins JP. A case study using the "Problems and Goals Approach" in a coordinated care trial: SA HealthPlus. Australian Journal of Primary Health 2001;7(3):45‐8.
    1. Battersby MW, Ask A, Reece MM, Markwick MJ, Collins JP. The Partners in Health scale: the development and psychometric properties of a generic assessment scale for chronic condition self‐management. Australian Journal of Public Health 2003;9(2/3):41‐52.
    1. Heard A, Kalucy E, Richardson D, Battersby MW, Frith P, McGowan C. An evaluation of the care planning process in coordinated care trials: what difference do care plans make to service provision?. Australian Journal of Primary Health 2002;8(1):52‐6.
Frosch 2011 {published data only}
    1. Frosch DL, Uy V, Ochoa S, Mangione CM. Evaluation of a behavior support intervention for patients with poorly controlled diabetes. Archives of Internal Medicine 2011; Vol. 171, issue 22:2011‐7. - PubMed
Glasgow 2005a {published data only (unpublished sought but not used)}
    1. Glasgow RE, Nutting PA, King DK, Nelson CC, Cutter G, Gaglio B, et al. A practical randomized trial to improve diabetes care. Journal of General Internal Medicine 2004a;19(12):1167‐74. - PMC - PubMed
    1. Glasgow RE, Nutting PA, King DK, Nelson CC, Cutter G, Gaglio B, et al. Randomized effectiveness trial of a computer‐assisted intervention to improve diabetes care. Diabetes Care 2005a;28(1):33‐9. - PubMed
Hart 1978 {published data only}
    1. Hart RR. Therapeutic effectiveness of setting and monitoring goals. Journal of Consulting and Clinical Psychology 1978;46(6):1242‐5. - PubMed
Hiss 2007 {published data only}
    1. Hiss RG, Armbruster BA, Gillard ML, McClure LA. Nurse care manager collaboration with community‐based physicians providing diabetes care: a randomized controlled trial. Diabetes Educ 2007;33(3):493‐502. - PubMed
Katon 2010a {published data only}
    1. Katon W, Lin EH, Korff M, Ciechanowski P, Ludman E, Young B, et al. Integrating depression and chronic disease care among patients with diabetes and/or coronary heart disease: the design of the TEAMcare study. Contemporary Clinical Trials 2010b;31(4):312‐22. - PMC - PubMed
    1. Katon W, Russo J, Lin EH, Schmittdiel J, Ciechanowski P, Ludman E, et al. Cost‐effectiveness of a multicondition collaborative care intervention: a randomized controlled trial. Archives of General Psychiatry 2012;69(5):506‐14. - PMC - PubMed
    1. Katon WJ, Lin EH, Korff M, Ciechanowski P, Ludman EJ, Young B, et al. Collaborative care for patients with depression and chronic illnesses. New England Journal of Medicine 2010a;363(27):2611‐20. - PMC - PubMed
    1. Lin EH, Korff M, Ciechanowski P, Peterson D, Ludman EJ, Rutter CM, et al. Treatment adjustment and medication adherence for complex patients with diabetes, heart disease, and depression: a randomized controlled trial. Annals of Family Medicine 2012;10(1):6‐14. - PMC - PubMed
    1. Ludman EJ, Peterson D, Katon WJ, Lin EH, Korff M, Ciechanowski P, et al. Improving confidence for self care in patients with depression and chronic illnesses. Behavioral Medicine 2013;39(1):1‐6. - PMC - PubMed
Kennedy 2013 {published data only}
    1. Bower P, Kennedy A, Reeves D, Rogers A, Blakeman T, Chew‐Graham C, et al. A cluster randomised controlled trial of the clinical and cost‐effectiveness of a 'whole systems' model of self‐management support for the management of long‐ term conditions in primary care: trial protocol. Implementation Science 2012;7:7. - PMC - PubMed
    1. Fullwood C, Kennedy A, Rogers A, Eden M, Gardner C, Protheroe J, et al. Patients' experiences of shared decision making in primary care practices in the United kingdom. Medical Decision Making 2013;33(1):26‐36. - PubMed
    1. Kennedy A, Bower P, Reeves D, Blakeman T, Bowen R, Chew‐Graham C, et al. Implementation of self management support for long term conditions in routine primary care settings: Cluster randomised controlled trial. BMJ (Online) 2013;346:f2882. [DOI: 10.1136/bmj.f2882] - DOI - PMC - PubMed
    1. Kennedy A, Chew‐Graham C, Blakeman T, Bowen A, Gardner C, Protheroe J, et al. Delivering the WISE (Whole Systems Informing Self‐Management Engagement) training package in primary care: learning from formative evaluation. Implementation Science 2010;29(5):7. - PMC - PubMed
    1. Kennedy A, Rogers A, Chew‐Graham C, Blakeman T, Bowen R, Gardner C, et al. Implementation of a self‐management support approach (WISE) across a health system: a process evaluation explaining what did and did not work for organisations, clinicians and patients. Implementation Science 2014;9:129. - PMC - PubMed
Liu 2012 {published data only}
    1. Liu S, Bi A, Fu D, Fu H, Luo W, Ma X, et al. Effectiveness of using group visit model to support diabetes patient self‐management in rural communities of Shanghai: a randomized controlled trial. BMC Public Health 2012;12:1043. - PMC - PubMed
Ludman 2007 {published and unpublished data}
    1. Ludman EJ, Simon GE, Grothaus LC, Luce C, Markley DK, Schaefer J. A pilot study of telephone care management and structured disease self‐management groups for chronic depression. Psychiatric Services 2007;58(8):1065‐72. - PubMed
Naik 2011 {published data only}
    1. Naik AD, Palmer N, Petersen NJ, Street RL Jr, Rao R, Suarez‐Almazor M, et al. Comparative effectiveness of goal setting in diabetes mellitus group clinics: randomized clinical trial. Archives of Internal Medicine 2011;171(5):453‐9. - PMC - PubMed
Schillinger 2009 {published data only}
    1. Handley M, MacGregor K, Schillinger D, Sharifi C, Wong S, Bodenheimer T. Using action plans to help primary care patients adopt healthy behaviors: a descriptive study. Journal of the American Board of Family Medicine 2006;19(3):224‐31. - PubMed
    1. Handley MA, Hammer H, Schillinger D. Navigating the terrain between research and practice: a collaborative research network (CRN) case study in diabetes research. Journal of the American Board of Family Medicine 2006;19(1):85‐92. - PubMed
    1. Handley MA, Shumway M, Schillinger D. Cost‐effectiveness of automated telephone self‐management support with nurse care management among patients with diabetes. Annals of Family Medicine 2008;6(6):512‐8. - PMC - PubMed
    1. Schillinger D, Hammer H, Wang F, Palacios J, McLean I, Tang A, et al. Seeing in 3‐D: examining the reach of diabetes self‐management support strategies in a public health care system. Health Education & Behavior 2008;35(5):664‐82. - PubMed
    1. Schillinger D, Handley M, Wang F, Hammer H. Effects of self‐management support on structure, process, and outcomes among vulnerable patients with diabetes: a three‐arm practical clinical trial. Diabetes Care 2009;32(4):559‐66. - PMC - PubMed
Shearer 2007 {published data only}
    1. Shearer NB, Cisar N, Greenberg EA. A telephone‐delivered empowerment intervention with patients diagnosed with heart failure. Heart & Lung 2007;36(3):159‐69. - PubMed
Stanhope 2013 {published and unpublished data}
    1. Stanhope V, Ingoglia C, Schmelter B, Marcus SC. Impact of person‐centered planning and collaborative documentation on treatment adherence. Psychiatric Services 2013;64(1):76‐9. - PubMed
Thom 2013 {published data only}
    1. Ghorob A, Vivas MM, Vore D, Ngo V, Bodenheimer T, Chen E, et al. The effectiveness of peer health coaching in improving glycemic control among low‐income patients with diabetes: protocol for a randomized controlled trial. BMC Public Health 2011;11:208. - PMC - PubMed
    1. Thom DH, Ghorob A, Hessler D, Vore D, Chen E, Bodenheimer TA. Impact of peer health coaching on glycemic control in low‐income patients with diabetes: a randomized controlled trial. Annals of Family Medicine 2013;11(2):137‐44. - PMC - PubMed
Tsay 2004 {published data only}
    1. Tsay SL, Hung LO. Empowerment of patients with end‐stage renal disease—a randomized controlled trial. International Journal of Nursing Studies 2004;41(1):59‐65. - PubMed
Van der Wulp 2012 {published data only}
    1. Wulp I, Leeuw JR, Gorter KJ, Rutten GE. Effectiveness of peer‐led self‐management coaching for patients recently diagnosed with Type 2 diabetes mellitus in primary care: a randomized controlled trial. Diabetic Medicine 2012;29(10):e390‐7. - PubMed
Wilson 2010 {published and unpublished data}
    1. Wilson SR, Strub P, Buist AS, Knowles SB, Lavori PW, Lapidus J, et al. Shared treatment decision making improves adherence and outcomes in poorly controlled asthma. American Journal of Respiratory and Critical Care Medicine 2010;181(6):566‐77. - PMC - PubMed
Wolever 2010 {published data only}
    1. Wolever RQ, Dreusicke M, Fikkan J, Hawkins TV, Yeung S, Wakefield J, et al. Integrative health coaching for patients with type 2 diabetes: a randomized clinical trial. Diabetes Educator 2010;36(4):629‐39. - PubMed
Zoffmann 2006 {published data only (unpublished sought but not used)}
    1. Zoffmann V, Lauritzen T. Guided self‐determination improves life skills with type 1 diabetes and A1C in randomized controlled trial. Patient Education and Counseling 2006;64(1‐3):78‐86. - PubMed

References to studies excluded from this review

Alamo 2002 {published data only}
    1. Alamo MM, Moral RR, Pérula de Torres LA. Evaluation of a patient‐centred approach in generalized musculoskeletal chronic pain/fibromyalgia patients in primary care. Patient Education and Counseling 2002;48(1):23‐31. - PubMed
Anderson 2005 {published data only}
    1. Anderson RM, Funnell MM, Nwanko R, Gillard ML, Oh M, Fitzgerald JT. Evaluating a problem‐based empowerment program for African Americans with diabetes: results of a randomized controlled trial. Ethnicity & Disease 2005;15(4):671‐8. - PubMed
Bieber 2006 {published data only}
    1. Bieber C, Müller KG, Blumenstiel K, Hochlehnert A, Wilke S, Hartmann M, et al. A shared decision‐making communication training program for physicians treating fibromyalgia patients: Effects of a randomized controlled trial. Journal of Psychosomatic Research 2008;64(1):13‐20. - PubMed
    1. Bieber C, Müller KG, Blumenstiel K, Schneider A, Richter A, Wilke S, et al. Long‐term effects of a shared decision‐making intervention on physician‐patient interaction and outcome in fibromyalgia: a qualitative and quantitative 1 year follow‐up of a randomized controlled trial. Patient Education and Counseling 2006;63(3):357‐66. - PubMed
Brown 2005 {published data only}
    1. Brown SA, Blozis SA, Kouzekanani K, Garcia AA, Winchell M, Hanis CL. Dosage effects of diabetes self‐management education for Mexican Americans: the Starr County Border Health Initiative. Diabetes Care 2005;28(3):527‐32. - PMC - PubMed
Chambers 2008 {published data only}
    1. Chambers SK, Ferguson M, Gardiner RA, Nicol D, Gordon L, Occhipinti S, et al. ProsCan for men: randomised controlled trial of a decision support intervention for men with localised prostate cancer. BMC Cancer 2008;8:207. - PMC - PubMed
Chin 2007 {published data only}
    1. Chin MH, Drum ML, Guillen M, Rimington A, Levie JR, Kirchhoff AC, et al. Improving and sustaining diabetes care in community health centers with the health disparities collaboratives. Medical Care 2007;45(12):1135‐43. - PubMed
Coleman 2006 {published data only}
    1. Coleman EA, Parry C, Chalmers S, Min SJ. The Care Transitions intervention: results of a randomized controlled trial. Archives of Internal Medicine 2006;166(17):1822‐8. - PubMed
Cooper 2011 {published data only}
    1. Cooper LA, Roter DL, Carson KA, Bone LR, Larson SM, Miller ER, et al. A randomised trial to improve patient‐centered care and hypertension control in underserved primary care patients. Journal of General Internal Medicine 2011;26(11):1297‐304. - PMC - PubMed
Cooper 2013 {published data only}
    1. Cooper LA, Ghods Dinoso BK, Ford DE, Roter DL, Primm AB, Larson SM, et al. Comparative effectiveness of standard versus patient‐centered collaborative care interventions for depression among African Americans in primary care settings: the BRIDGE Study. Health Services Research 2013;48(1):150‐74. - PMC - PubMed
Deen 2011 {published data only}
    1. Deen TL, Fortney JC, Pyne JM. Relationship between satisfaction, patient‐centered care, adherence and outcomes among patients in a collaborative care trial for depression. Administration and Policy in Mental Health 2011;38(5):345‐55. - PubMed
Druss 2010 {published data only}
    1. Druss BG, Zhao L, Esenwein SA, Bona JR, Fricks L, Jenkins‐Tucker S, et al. The Health and Recovery Peer (HARP) Program: a peer‐led intervention to improve medical self‐management for persons with serious mental illness. Schizophrenia Research 2010;118(1‐3):264‐70. - PMC - PubMed
Eakin 2007 {published data only}
    1. Eakin EG, Bull SS, Riley KM, Reeves MM, McLaughlin P, Gutierrez S. Resources for health: a primary‐care‐based diet and physical activity intervention targeting urban latinos with multiple chronic conditions. Health Psychology 2007;26(4):392‐400. - PubMed
Estabrooks 2005 {published data only}
    1. Estabrooks PA, Nelson CC, Xu S, King D, Bayliss EA, Gaglio B, et al. The frequency and behavioral outcomes of goal choices in the self‐management of diabetes. The Diabetes Educator 2005;31(3):391‐400. - PubMed
Glasgow 2010 {published data only}
    1. Glasgow RE, Kurz D, King D, Dickman JM, Faber AJ, Halterman E, et al. Outcomes of minimal and moderate support versions of an internet‐based diabetes self‐management support program. Journal of General Internal Medicine 2010;25(12):1315‐22. - PMC - PubMed
Halpern 2004 {published data only}
    1. Halpern J, Johnson M D, Miranda J, Wells K B. The partners in care approach to ethics outcomes in quality improvement programs for depression. Psychiatric services 2004;55(5):532‐9. - PubMed
Hamann 2006 {published data only}
    1. Hamann J, Langer B, Winkler V, Busch R, Cohen R, Leucht S, et al. Shared decision making for in‐patients with schizophrenia. Acta Psychiatrica Scandinavica 2006;114(4):265‐73. - PubMed
Harris 2009 {published data only}
    1. Harris N, Lovell K, Day J, Roberts C. An evaluation of a medication management training programme for community mental health professionals; service user level outcomes: a cluster randomised controlled trial. International Journal of Nursing Studies 2009;46(5):645‐52. - PubMed
Heisler 2013 {published data only}
    1. Heisler M, Halasyamani L, Cowen ME, Davis MD, Resnicow K, Strawderman RL, et al. Randomized controlled effectiveness trial of reciprocal peer support in heart failure. Circulation. Heart Failure 2013;6(2):246‐53. - PMC - PubMed
Joosten 2011 {published data only}
    1. Joosten EA, Jong CA, Weert‐van Oene GH, Sensky T, Staak CP. Shared decision‐making: increases autonomy in substance‐dependent patients. Substance Use & Misuse 2011;46(8):1037‐8. - PubMed
Kilbourne 2013 {published data only}
    1. Kilbourne AM, Li D, Lai Z, Waxmonsky J, Ketter T. Pilot randomized trial of a cross‐diagnosis collaborative care program for patients with mood disorders. Depression and Anxiety 2013;30(2):116‐22. - PubMed
Koelewijn‐van Loon 2010 {published data only}
    1. Koelewijn‐van Loon MS, Weijden T, Ronda G, Steenkiste B, Winkens B, Elwyn G, et al. Improving lifestyle and risk perception through patient involvement in nurse‐led cardiovascular risk management: a cluster‐randomized controlled trial in primary care. Preventive Medicine 2010;50(1‐2):35‐44. - PubMed
Lin 2006 {published data only}
    1. Lin EH, Katon W, Rutter C, Simon GE, Ludman EJ, Korff M, et al. Effects of enhanced depression treatment on diabetes self‐care. Annals of Family Medicine 2006;4(1):46‐53. - PMC - PubMed
Maindal 2011 {published data only}
    1. Maindal HT, Sandbæk A, Kirkevold M, Lauritzen T. Effect on motivation, perceived competence, and activation after participation in the ''Ready to Act'' programme for people with screen‐detected dysglycaemia: a 1‐year randomised controlled trial, Addition‐DK. Scandinavian Journal of Public Health 2011; Vol. 39, issue 3:262‐71. - PubMed
McKay 2002 {published data only}
    1. McKay GH, Glasgow RE, Feil EG, Boles SM, Barrera M. Internet‐based diabetes self‐management and support: Initial outcomes from the diabetes network project. Rehabilitation Psychology 2002;47(1):31‐48.
Patja 2012 {published data only}
    1. Patja K, Absetz P, Auvinen A, Tokola K, Kytö J, Oksman E, et al. Health coaching by telephony to support self‐care in chronic diseases: clinical outcomes from The TERVA randomized controlled trial. BMC Health Services Research 2012; Vol. 12:147. - PMC - PubMed
Redfern 2010 {published data only}
    1. Redfern J, Briffa T, Ellis E, Freedman SB. Choice of secondary prevention improves risk factors after acute coronary syndrome: 1‐year follow‐up of the CHOICE (Choice of Health Options In prevention of Cardiovascular Events) randomised controlled trial. Heart 2009; Vol. 95, issue 6:468‐75. - PubMed
Richardson 2010 {published data only}
    1. Richardson J, Letts L, Chan D, Stratford P, Hand C, Price D, et al. Rehabilitation in a primary care setting for persons with chronic illness: a randomized controlled trial. Primary Health Care Research and Development 2010; Vol. 11:382‐95.
Riley 2001 {published data only}
    1. Riley KM, Glasgow RE, Eakin EG. Resources for Health: A social‐ecological intervention for supporting self‐management of chronic conditions. Journal of Health Psychology 2001;6(6):693‐705. - PubMed
Ruggiero 2010 {published data only}
    1. Ruggiero L, Moadsiri A, Butler P, Oros SM, Berbaum ML, Whitman S, et al. Supporting diabetes self‐care in underserved populations: a randomized pilot study using medical assistant coaches. The Diabetes Educator 2010;36(1):127‐31. - PMC - PubMed
Ruland 2003 {published data only}
    1. Ruland CM, White T, Stevens M, Fanciullo G, Khilani SM. Effects of a computerized system to support shared decision making in symptom management of cancer patients: preliminary results. Journal of the American Medical Informatics Association 2003;10(6):573‐9. - PMC - PubMed
Sciamanna 2011 {published data only}
    1. Sciamanna CN, Thiboutot J. Effects of a patient activation intervention to overcome clinical inertia to control blood pressure. Journal of General Internal Medicine 2011; Vol. 26:S112.
Simon 2002 {published data only}
    1. Simon GE, Ludman E, Unutzer J, Bauer MS. Design and implementation of a randomized trial evaluating systematic care for bipolar disorder. Bipolar Disorders 2002;4(4):226‐36. - PubMed
Simon 2011 {published data only}
    1. Simon GE, Ludman EJ, Goodale LC, Dykstra DM, Stone E, Cutsogeorge D, et al. An online recovery plan program: can peer coaching increase participation?. Psychiatric Services 2011;62(6):666‐9. - PMC - PubMed
Smeulders 2009 {published data only}
    1. Smeulders ES, Haastregt JC, Janssen‐Boyne JJ, Stoffers HE, Eijk JT, Kempen GI. Feasibility of a group‐based self‐management program among congestive heart failure patients. Heart & Lung 2009;38(6):499‐512. - PubMed
Smith 2008 {published data only}
    1. Smith SA, Shah ND, Bryant SC, Christianson TJ, Bjornsen SS, Giesler PD, et al. Chronic care model and shared care in diabetes: randomised trial of an electronic decision support system [Erratum appears in Mayo Clin Proc. 2008 Oct;83(10):1189]. Mayo Clinic Proceedings 2008;83(7):747‐57. - PubMed
Sobell 2000 {published data only}
    1. Sobell MB, Sobell LC, Leo GI. Does enhanced social support improve outcomes for problem drinkers in guided self‐change treatment?. Journal of Behavior Therapy and Experimental Psychiatry 2000;31(1):41‐54. - PubMed
Sol 2008 {published data only}
    1. Sol BG, Graaf Y, Bijl JJ, Goessens BM, Visseren FL. The role of self‐efficacy in vascular risk factor management: A randomized controlled trial. Patient Education and Counseling 2008;71(2):191‐7. - PubMed
Street 2010 {published data only}
    1. Street RL, Slee C, Kalauokalani DK, Dean DE, Tancredi DJ, Kravitz RL. Improving physician‐patient communication about cancer pain with a tailored education‐coaching intervention. Patient Education and Counseling 2010;80(1):42‐7. - PMC - PubMed
Stringer 2011 {published data only}
    1. Stringer B, Meijel B, Koekkoek B, Kerkhof A, Beekman A. Collaborative Care for patients with severe borderline and NOS personality disorders: a comparative multiple case study on processes and outcomes. BMC Psychiatry 2011;11:102. - PMC - PubMed
Van GestelTimmermans 2012 {published data only}
    1. Gestel‐Timmermans H, Brouwers EP, Assen MA, Nieuwenhuizen C. Effects of a peer‐run course on recovery from serious mental illness: a randomised controlled trial. Psychiatric Services 2012;63(1):54‐60. - PubMed
Vestala 2013 {published data only}
    1. Vestala H, Frisman GH. Can participation in documentation influence experiences of involvement in care decision‐making?. Open Nursing Journal 2013;7:66‐72. - PMC - PubMed
Von Korff 2003 {published data only}
    1. Korff M, Katon W, Rutter C, Ludman E, Simon G, Lin E, et al. Effect on disability outcomes of a depression relapse prevention program. Psychosomatic Medicine 2003;65(6):938‐43. - PubMed
Walker 2005 {published data only}
    1. Walker MS, Podbilewicz‐Schuller Y. Video preparation for breast cancer treatment planning: results of a randomized clinical trial. Psycho‐Oncology 2005;14(5):408‐20. - PubMed
Wennberg 2010 {published data only}
    1. Wennberg DE, Marr A, Lang L, O'Malley S, Bennett G. A randomized trial of a telephone care‐management strategy. New England Journal of Medicine 2010;363(13):1245‐55. - PubMed
Woltmann 2011 {published data only}
    1. Woltmann EM, Wilkniss SM, Teachout A, McHugo GJ, Drake RE. Trial of an electronic decision support system to facilitate shared decision making in community mental health. Psychiatric Services 2011;62(1):54‐60. - PubMed
Wright 2003 {published data only}
    1. Wright SP, Walsh H, Ingley KM, Muncaster SA, Gamble GD, Pearl A, et al. Uptake of self‐management strategies in a heart failure management programme. European Journal of Heart Failure 2003;5(3):371‐80. - PubMed

References to ongoing studies

Altiner 2012 {published data only}
    1. Altiner A, Schäfer I, Mellert C, Löffler C, Mortsiefer A, Ernst A, et al. Activating GENeral practitioners Dialogue with patients on their Agenda (MultiCare AGENDA) study protocol for a cluster randomized controlled trial. BMC Family Practice 2012;13:118. - PMC - PubMed
Bachman‐Mettler 2011 {published data only}
    1. Bachmann‐Mettler I, Steurer‐Stey C, Senn O, Wang M, Bardheci K, Rosemann T. Case management in oncology rehabilitation (CAMON): The effect of case management on the quality of life in patients with cancer after one year of ambulant rehabilitation. A study protocol for a randomized controlled clinical trial in oncology rehabilitation. Trials 2011;12:103. - PMC - PubMed
Battersby 2010 {published data only}
    1. Battersby MW, Harris M, Reed RI, Harvey PW, Woodman RJ, Frith P. A randomised trial of the Flinders Program to improve patient self‐management competencies in a range of chronic conditions: study rationale and protocol. Australasian Medical Journal 2010;1(3):198‐204.
Coventry 2012 {published data only}
    1. Coventry PA, Lovell K, Dickens C, Bower P, Chew‐Graham C, Cherrington A, et al. Collaborative interventions for Circulation and Depression (COINCIDE): study protocol for a cluster randomized controlled trial of collaborative care for depression in people with diabetes and/or coronary heart disease. Trials 2012;13:139. - PMC - PubMed
Reed 2011 {published data only}
    1. Reed RL, Battersby M, Osborne RH, Bond MJ, Howard SL, Roeger L. Protocol for a randomised controlled trial of chronic disease self‐management support for older Australians with multiple chronic diseases. Contemporary Clinical Trials 2011;32(6):946‐52. - PubMed
Tylee 2012 {published data only}
    1. Barley EA, Haddad M, Simmonds R, Fortune Z, Walters P, Murray J, et al. The UPBEAT depression and coronary heart disease programme: using the UK medical research council framework to design a nurse‐led complex intervention for use in primary care. BMC Family Practice 2012;13:119. - PMC - PubMed
    1. Tylee A, Haddad M, Barley E, Ashworth M, Brown J, Chambers J, et al. A pilot randomised controlled trial of personalised care for depressed patients with symptomatic coronary heart disease in South London general practices: the UPBEAT‐UK RCT protocol and recruitment. BMC Psychiatry 2012;12:58. - PMC - PubMed
Van der Voort 2011 {published data only}
    1. Voort TY, Meijel B, Goossens PJ, Renes J, Beekman AT, Kupka RW. Collaborative care for patients with bipolar disorder: a randomised controlled trial. BMC Psychiatry 2011;11:133. - PMC - PubMed

Additional references

Anderson 2000
    1. Anderson RM, Fitzgerald JT, Funnell MM, Marrero DG. The diabetes empowerment scale. Diabetes Care 2000;23(6):739‐43. - PubMed
Bandura 1977
    1. Bandura A. Self‐efficacy: toward a unifying theory of behavioral change. Psychological Review 1977;84(2):191‐215. - PubMed
Barnett 2012
    1. Barnett K, Mercer SW, Norbury M, Watt G, Wyke S, Guthrie B. Epidemiology of multi‐morbidity and implications for health care, research, and medical education: a cross‐sectional study. Lancet 2012;380(9836):37‐43. - PubMed
Battersby 2005
    1. Battersby MW. Health reform through coordinated care: SA HealthPlus. BMJ 2005;330(7492):662‐6. - PMC - PubMed
Beck 1988
    1. Beck AT, Steer RA, Garbin MG. Psychometric properties of the Beck Depression Inventory: twenty‐five years of evaluation. Clinical Psychology Review 1988;8(1):77‐100.
Blakeman 2006
    1. Blakeman T, Macdonald W, Bower P, Gately C, Chew‐Graham C. A qualitative study of GPs' attitudes to self‐management of chronic disease. British Journal of General Practice 2006;56(527):407‐14. - PMC - PubMed
Bodenheimer 2003
    1. Bodenheimer T. Interventions to improve chronic illness care: evaluating their effectiveness. Disease Management 2003;6(2):63‐71. - PubMed
Bosch‐Capblanch 2007
    1. Bosch‐Capblanch X, Abba K, Prictor M, Garner P. Contracts between patients and healthcare practitioners for improving patients' adherence to treatment, prevention and health promotion activities. Cochrane Database of Systematic Reviews 2007, Issue 2. [DOI: 10.1002/14651858.CD004808.pub3] - DOI - PMC - PubMed
Bower 2012
    1. Bower P, Kennedy A, Reeves D, Rogers A, Blakeman T, Chew‐Graham C, et al. A cluster randomised controlled trial of the clinical and cost‐effectiveness of a 'whole systems' model of self‐management support for the management of long‐ term conditions in primary care: trial protocol. Implementation Science 2012;7:7. - PMC - PubMed
Brady 2013
    1. Brady T J, Murphy L, O'Colmain B J, Beauchesne D, Daniels B, Greenberg M, et al. A meta‐analysis of health status, health behaviors, and health care utilization outcomes of the chronic disease self‐management program. Preventing Chronic Disease 2013;10:120112. - PMC - PubMed
Burt 2012
    1. Burt J, Roland M, Paddison C, Reeves D, Campbell J, Abel G, et al. Prevalence and benefits of care plans and care planning for people with long‐term conditions in England. Journal of Health Services Research and Policy. 2012/02/15 2012; Vol. 17, issue Suppl 1:64‐71. - PubMed
Burt 2013
    1. Burt J, Rick J, Blakeman T, Protheroe J, Roland M, Bower P. Care plans and care planning in long‐term conditions: a conceptual model. Primary Health Care Research & Development 2013;10:120112. [DOI: 10.1017/S1463423613000327] - DOI - PMC - PubMed
Carey 1990
    1. Carey MP, Jorgensen RS, Weinstock RS, Sprafkin RP, Lantinga LJ, Carnrike CL, et al. Reliability and validity of the Appraisal of Diabetes scale. Journal of Behavioral Medicine 1991;14(1):43‐51. - PubMed
Caroselli 1998
    1. Caroselli C, Barrett EA. A review of the Power as Knowing Participation in Change literature. Nursing Science Quarterly 1998;11(1):9‐16. - PubMed
Charles 1999
    1. Charles C, Gafni A, Whelan T. Decision‐making in the physician‐patient encounter: revisiting the shared treatment decision‐making model. Social Science and Medicine 1999;49(5):651‐61. - PubMed
Cohen 1983a
    1. Cohen S, Kamarck T, Mermelstein R. A global measure of perceived stress. Journal of Health and Social Behavior 1983;24(4):385‐96. - PubMed
Cohen 1983b
    1. Cohen S, Hobermnan H. Positive events and social supports as buffers of life change stress. Journal of Applied Social Psychology 1983;13:99‐125.
Coulter 2011
    1. Coulter A, Collins A. Making Shared Decision Making a Reality. London: King's Fund, 2011.
Coulter 2013
    1. Coulter A, Roberts S, Dixon A. Delivering Better Services for People with Long‐term Conditions: Building the House of Care. London: King's Fund, 2013.
Deakin 2005
    1. Deakin TA, McShane CE, Cade JE, Williams R. Group based training for self‐management strategies in people with type 2 diabetes mellitus. Cochrane Database of Systematic Reviews 2005, Issue 2. [DOI: 10.1002/14651858.CD003417.pub2] - DOI - PubMed
Department of Health 2009
    1. Department of Health/Long Term Conditions. Supporting people with long term conditions: commissioning personalised care planning. www.londonhp.nhs.uk/wp‐content/uploads/2011/03/EOLC‐Supporting‐People‐wi... 2009 (accessed 16 January 2015).
Department of Health 2011
    1. Department of Health. Personalised care planning: improving care for people with long term conditions (Information Sheet 1). www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/documents/digitalas... 2011 (accessed 21 Dec 2012).
Department of Health 2012
    1. Department of Health. The Mandate. A Mandate from the Government to the NHS Commissioning Board: April 2013 to March 2015. www.cypiapt.org/site‐files/13‐15_mandate.pdf 2012 (accessed 16 January 2015).
Derogatis 1974
    1. Derogatis L, Rickels K, Uhlenhuth E, Covi L. The Hopkins Symptom Checklist: A Measure of Primary Symptom Dimensions. Basel, Switzerland: Kargerman, 1974. - PubMed
Devins 2010
    1. Devins GM. Using the illness intrusiveness ratings scale to understand health‐related quality of life in chronic disease. Journal of Psychosomatic Research 2010;68(6):591‐602. - PubMed
Dijkstra 2005
    1. Dijkstra RF, Braspenning JC, Huijsmans Z, Akkermans RP, Ballegooie E, Have P, et al. Introduction of diabetes passports involving both patients and professionals to improve hospital outpatient diabetes care. Diabetes Research and Clinical Practice 2005;68(2):126‐34. - PubMed
Dwamena 2012
    1. Dwamena F, Holmes‐Rovner M, Gaulden CM, Jorgenson S, Sadigh G, Sikorskii A, et al. Interventions for providers to promote a patient‐centred approach in clinical consultations. Cochrane Database of Systematic Reviews 2012, Issue 12. [DOI: 10.1002/14651858.CD003267.pub2] - DOI - PMC - PubMed
Edwards 2013
    1. Edwards AGK, Naik G, Ahmed H, Elwyn GJ, Pickles T, Hood K, et al. Personalised risk communication for informed decision making about taking screening tests. Cochrane Database of Systematic Reviews 2013, Issue 2. [DOI: 10.1002/14651858.CD001865.pub3] - DOI - PMC - PubMed
Ell 2010
    1. Ell K, Katon W, Xie B, Lee PJ, Kapetanovic S, Guterman J, et al. Collaborative care management of major depression among low‐income, predominantly Hispanic subjects with diabetes: a randomised controlled trial. Diabetes Care. 2010/01/26 2010; Vol. 33, issue 4:706‐13. - PMC - PubMed
Elwyn 2012a
    1. Elwyn G, Lloyd A, Joseph‐Williams N, Cording E, Thomson R, Durand MA, et al. Option Grids: shared decision making made easier. Patient Education and Counseling 2012;90(2):207‐12. [DOI: 10.1016/j.pec.2012.06.036] - DOI - PubMed
Elwyn 2012b
    1. Elwyn G, Frosch D, Thomson R, Joseph‐Williams N, Lloyd A, Kinnersley P, et al. Shared decision making: a model for clinical practice. Journal of General Internal Medicine 2012;27(10):1361‐7. - PMC - PubMed
Elwyn 2014
    1. Elwyn G, Dehlendorf C, Epstein RM, Marrin K, White J, Frosch DL. Shared decision making and motivational interviewing: achieving patient‐centred care across the spectrum of health care problems. Annals of Family Medicine 2014;12(3):270‐5. - PMC - PubMed
Entwistle 2012
    1. Entwistle VA, Cribb A, Watt IS. Shared decision making: enhancing the clinical relevance. Journal of the Royal Society of Medicine 2012;105(10):416‐21. - PMC - PubMed
Entwistle 2013
    1. Entwistle VA, Cribb A. Enabling People to Live Well. London: Health Foundation, 2013.
Epping‐Jordan 2004
    1. Epping‐Jordan JE, Pruitt SD, Bengoa R, Wagner EH. Improving the quality of health care for chronic conditions. Quality and Safety in Health Care. 2004/08/04 2004; Vol. 13, issue 4:299‐305. - PMC - PubMed
First 1997
    1. First M, Spitzer R, Gibbon M, Williams JBW. Structured Clinical Interview for DSM‐IV Axis I Disorders (SCID‐I), clinician version. Washington, DC: American Psychiatric Press, 1997.
Fitzgerald 1998
    1. Fitzgerald JT, Anderson RM, Funnell MM, Hiss RG, Hess GE, Davis WK, et al. The reliability and validity of a brief diabetes knowledge test. Diabetes Care 1998;21(5):706‐10. - PubMed
Follmann 1992
    1. Follmann D, Elliott P, Suh I, Cutler J. Variance imputation for overviews of clinical trials with continuous response. Journal of Clinical Epidemiology 1992;45(7):769‐73. - PubMed
Forder 2012
    1. Forder J, Jones K, Glendinning C, Caiels J, Welch E, Baxter K, et al. Evaluation of the personal health budget pilot programme. http://www.personalhealthbudgets.dh.gov.uk/_library/Resources/Personalhe.... Canterbury: University of Kent, 2012 (accessed 21 Dec 2012).
Foster 2007
    1. Foster G, Taylor S J, Eldridge S E, Ramsay J, Griffiths C J. Self‐management education programmes by lay leaders for people with chronic conditions. Cochrane Database of Systematic Reviews 2007, Issue 4. [DOI: 10.1002/14651858.CD005108.pub2] - DOI - PubMed
Franek 2013
    1. Franek J. Self‐management support interventions for persons with chronic disease: an evidence‐based analysis. Ontario Health Technology Assessment Series 2013;13(9):1‐60. - PMC - PubMed
George Institute 2011
    1. George Institute for Global Health. Realising the Potential of Patient Empowerment for Tackling Chronic Disease: Moving from Concept to Business as Usual. www.bupa.com/media/289194/realising_the_potential_of_patient_empowerment... 2011 (accessed 21 Dec 2012).
Glasgow 2004a
    1. Glasgow RE, Nutting PA, King DK, Nelson CC, Cutter G, Gaglio B, et al. A practical randomized trial to improve diabetes care. Journal of General Internal Medicine 2004a;19(12):1167‐74. - PMC - PubMed
Glasgow 2005b
    1. Glasgow RE, Whitesides H, Nelson CC, King DK. Use of the Patient Assessment of Chronic Illness Care (PACIC) with diabetic patients: relationship to patient characteristics, receipt of care, and self‐management. Diabetes Care 2005b;28(11):2655‐61. - PubMed
Graffy 2009
    1. Graffy J, Eaton S, Sturt J, Chadwick P. Personalized care planning for diabetes: policy lessions from systematic reviews of consultation and self‐management interventions. Primary Health Care Research & Development 2009;10:210‐222.
Guy 1976
    1. Guy W. ECDEU Assessment Manual for Psychopharmacology. Rockville, MD: Department of Health, Education and Welfare, National Institute of Mental Health, 1976.
Hibbard 2004
    1. Hibbard JH, Stockard J, Mahoney ER, Tusler M. Development of the Patient Activation Measure (PAM): conceptualizing and measuring activation in patients and consumers. Health Services Research 2004; Vol. 39, issue 4 Pt 1:1005‐26. - PMC - PubMed
Hibbard 2005
    1. Hibbard JH, Mahoney ER, Stockard J, Tusler M. Development and testing of a short form of the patient activation measure. Health Services Research 2005;40(6):1918‐30. - PMC - PubMed
Higgins 2011
    1. Higgins JPT, Green S (editors). Cochrane Handbook for Systematic Reviews of Interventions Version 5.1.0 [updated March 2011]. The Cochrane Collaboration, 2011. Available from www.cochrane‐handbook.org.
Howie 1998
    1. Howie J, Heaney D, Maxwell M, Walker J. A comparison of Patient Enablement Instrument (PEI) against two established satisfaction scales as an outcome measure of primary care consultations. Family Practice 1998;15(2):165‐71. - PubMed
Jordan 2007
    1. Jordan JE, Osborne RH. Chronic disease self‐management education programs: challenges ahead. Medical Journal of Australia 2007;186(2):84‐7. - PubMed
Juniper 1992
    1. Juniper EF, Guyatt GH, Epstein RS, Ferrie PJ, Jaeschke R, Hiller TK. Evaluation of impairment of health‐related quality of life in asthma: development of a questionnaire for use in clinical trials. Thorax 1992;47(2):76‐83. - PMC - PubMed
Juniper 1999
    1. Juniper EF, Guyatt GH, Cox FM, Ferrie PJ, King D. Development and validation of the Mini Asthma Quality of Life Questionnaire. Eur Respir J 1999;14(1):32‐8. - PubMed
Katon 2010b
    1. Katon W, Lin EH, Korff M, Ciechanowski P, Ludman E, Young B, et al. Integrating depression and chronic disease care among patients with diabetes and/or coronary heart disease: the design of the TEAMcare study. Contemporary Clinical Trials 2010b;31(4):312‐22. - PMC - PubMed
Kennedy 2005
    1. Kennedy A, Gask L, Rogers A. Training professionals to engage with and promote self‐management. Health Education Research. 2005/03/03 2005; Vol. 20, issue 5:567‐78. - PubMed
Kennedy 2014
    1. Kennedy A, Rogers A, Chew‐Graham C, Blakeman T, Bowen R, Gardner C, Lee V, Morris R, Protheroe J. Implementation of a self‐management support approach (WISE) across a health system: a process evaluation explaining what did and did not work for organisations, clinicians and patients. Implementation Science 2014;9:129. - PMC - PubMed
Kind 1996
    1. Kind P. The Euro‐Qol instrument: an index of health‐related quality of life. In: Spilker B editor(s). Quality of Life and Pharmacoeconomics in Clinical Trials. 2nd Edition. Lippincott‐Raven, 1996.
Kinnersley 2007
    1. Kinnersley P, Edwards AGK, Hood K, Cadbury N, Ryan R, Prout H, et al. Interventions before consultations for helping patients address their information needs. Cochrane Database of Systematic Reviews 2007, Issue 3. [DOI: 10.1002/14651858.CD004565.pub2] - DOI - PMC - PubMed
Kiresuk 1968
    1. Kiresuk T J, Sherman R. Goal attainment scaling: a general method for evaluating comprehensive community mental health programs. Community Mental Health Journal 1968;4(6):443‐53. - PubMed
Kroenke 2001
    1. Kroenke K, Spitzer R L, Williams J B W. The PHQ‐9: validity of a brief depression severity measure. Journal of General Internal Medicine 2001;16(9):606‐13. - PMC - PubMed
Lai 2010
    1. Lai DTC, Cahill K, Qin Y, Tang J‐L. Motivational interviewing for smoking cessation. Cochrane Database of Systematic Reviews 2010, Issue 1. [DOI: 10.1002/14651858.CD006936.pub2] - DOI - PubMed
Legare 2014
    1. Legare F, Stacey D, Turcotte S, Cossi M‐J, Kryworuchko J, Graham ID, et al. Interventions for improving the adoption of shared decision making by healthcare professionals. Cochrane Database of Systematic Reviews 2014, Issue 9. [DOI: 10.1002/14651858.CD006732.pub3] - DOI - PubMed
Leon 1997
    1. Leon AC, Ollson M, Portera L, Farber L, Sheehan DV. Assessing psychiatric impairment in primary care with the Sheehan disability scale. International Journal of Psychiatry in Medicine 1997;27(2):93‐105. - PubMed
Lev 1996
    1. Lev E L, Owen S V. A measure of self‐care self‐efficacy. Research in Nursing & Health 1996;19:421‐9. - PubMed
Levack 2012
    1. Levack WMM, Siegert RJ, Dean SG, McPherson K, Hay‐Smith EJC, Weatherall MM. Goal setting and activities to enhance goal pursuit for adults with acquired disabilities participating in rehabilitation. Cochrane Database of Systematic Reviews 2012, Issue 4. [DOI: 10.1002/14651858.CD009727] - DOI - PMC - PubMed
Leventhal 1998
    1. Leventhal H, Leventhal EA, Contrada RJ. Self‐regulation, health and behavior: a perceptual‐cognitive approach. Psychology and Health 1998;13:717‐33.
Lorig 1996
    1. Lorig K, Stewart AL, Ritter P, Gonzalez VM, Laurent D, Lynch J. Outcome Measures for Health Education and Other Health Care Interventions. Sage, 1996.
Mangin 2012
    1. Mangin D, Heath I, Jamoulle M. Beyond diagnosis: rising to the multi‐morbidity challenge. BMJ 2012;344:e3526. [DOI: 10.1136/bmj.e3526] - DOI - PubMed
Matza 2008
    1. Matza LS, Yu‐Isenberg KS, Coyne KS, Park J, Wakefield J, Skinner E P, et al. Further testing of the reliability and validity of the ASK‐20 adherence barrier questionnaire in a medical center outpatient population. Current Medical Research and Opinions 2008;24(11):3197‐208. - PubMed
May 2009
    1. May C, Montori V, Mair F. We need minimally disruptive medicine. BMJ 2009;339:485‐7. - PubMed
Michie 2003
    1. Michie S, Miles J, Weinman J. Patient‐centredness in chronic illness: what is it and does it matter?. Patient Education and Counseling 2003;51(3):197‐206. - PubMed
Montori 2006
    1. Montori VM, Gafni A, Charles C. A shared treatment decision‐making approach between patients with chronic conditions and their clinicians: the case of diabetes. Health Expectations 2006;9(1):25‐36. - PMC - PubMed
Mulley 2012
    1. Mulley A, Trimble C, Elwyn G. Patients' preferences matter: stop the silent misdiagnosis. http://www.kingsfund.org.uk/publications/patients%E2%80%99‐preferences‐m... 2012 (accessed 21 Dec 2012). - PubMed
Mundt 2002
    1. Mundt JC, Marks IM, Shear MK, Greist JH. The Work and Social Adjustment Scale: a simple measure of impairment in functioning. British Journal of Psychiatry 2002;180:461‐4. - PubMed
Murray 2005
    1. Murray E, Burns J, See Tai S, Lai R, Nazareth I. Interactive Health Communication Applications for people with chronic disease. Cochrane Database of Systematic Reviews 2005, Issue 4. [DOI: 10.1002/14651858.CD004274.pub4] - DOI - PubMed
Newbould 2012
    1. Newbould J, Burt J, Bower P, Blakeman T, Kennedy A, Rogers A, et al. Experiences of care planning in England: interviews with patients with long term conditions. BMC Family Practice 2012;13(1):71. - PMC - PubMed
Nolte 2008
    1. Nolte E, McKee M. Integration and chronic care: a review. In: Nolte E, McKee M editor(s). Caring for People with Chronic Conditions: A Health System Perspective. Maidenhead, UK: McGraw Hill, 2008:64‐91.
Pols 2008
    1. Pols RG, Battersby MW. Coordinated care in the management of patients with unexplained physical symptoms: depression is a key issue. Medical Journal of Australia 2008;188(12 Suppl):S133‐7. - PubMed
Powell 2002
    1. Powell H, Gibson PG. Options for self‐management education for adults with asthma. Cochrane Database of Systematic Reviews 2002, Issue 3. [DOI: 10.1002/14651858.CD004107] - DOI - PMC - PubMed
Prochaska 1992
    1. Prochaska JO, Diclemente CC. Stages of change in the modification of problem behaviors. Progress in Behavior Modification 1992;28:183‐218. - PubMed
Protheroe 2010
    1. Protheroe J, Blakeman T, Bower P, Chew‐Graham C, Kennedy A. An intervention to promote patient participation and self‐management in long term conditions: development and feasibility testing. BMC Health Services Research 2010;10:206. [DOI: 10.1186/1472-6963-10-206] - DOI - PMC - PubMed
Radloff 1977
    1. Radloff LS. The CES‐D scale: a self‐report depression scale for research in the general population. Applied Psychological Measurement 1977;1:385‐401.
Renders 2000
    1. Renders CM, Valk GD, Griffin S, Wagner EH, Van E, Assendelft WJJ. Interventions to improve the management of diabetes mellitus in primary care, outpatient and community settings. Cochrane Database of Systematic Reviews 2000, Issue 4. [DOI: 10.1002/14651858.CD001481] - DOI - PMC - PubMed
Reuben 2012
    1. Reuben DB, Tinetti ME. Goal‐oriented patient care: an alternative health outcomes paradigm. New England Journal of Medicine 2012;366(9):777‐9. - PubMed
Ross 2004
    1. Ross SE, Moore LA, Earnest MA, Wittevrongel L, Lin CT. Providing a web‐based online medical record with electronic communication capabilities to patients with congestive heart failure: randomised trial. Journal of Medical Internet Research 2004;6(2):e12. [DOI: 10.2196/jmir.6.2.e12] - DOI - PMC - PubMed
Rubak 2005
    1. Rubak S, Sandbaek A, Lauritzen T, Christensen B. Motivational interviewing: a systematic review and meta‐analysis. British Journal of General Practice 2005;55(513):305‐12. - PMC - PubMed
Ryan 2011
    1. Ryan R, Hill S, Prictor M, McKenzie J. Cochrane Consumers and Communication Review Group: Study Quality Guide. www.latrobe.edu.au/chcp/cochrane/resources.html 2011 (accessed 21 December 2012). [ [accessed 21/12/12]]
Schillinger 2008
    1. Schillinger D, Hammer H, Wang F, Palacios J, McLean I, Tang A, et al. Seeing in 3‐D: examining the reach of diabetes self‐management support strategies in a public health care system. Health Education & Behavior 2008;35(5):664‐82. - PubMed
Schmittdiel 2008
    1. Schmittdiel J, Mosen DM, Glasgow RE, Hibbard J, Remmers C, Bellows J. Patient Assessment of Chronic Illness Care (PACIC) and improved patient‐centered outcomes for chronic conditions. Journal of General Internal Medicine 2008; Vol. 23, issue 1:77‐80. - PMC - PubMed
Schoen 2011
    1. Schoen C, Osborn R, Squires D, Doty M, Pierson R, Applebaum S. New 2011 survey of patients with complex care needs in eleven countries finds that care is often poorly coordinated. Health Affairs. 2011/11/11 2011; Vol. 30, issue 12:2437‐48. - PubMed
Schünemann 2011
    1. Schünemann HJ, Oxman AD, Higgins JPT, Vist GE, Glasziou P, Guyatt GH. Chapter 11: Presenting results and 'Summary of findings' tables. In: Higgins JPT, Green S (editors). Cochrane Handbook for Systematic Reviews of Interventions Version 5.1.0 [Updated March 2011]. The Cochrane Collaboration, 2011. Available from www.cochrane‐handbook.org.
Shepherd 2011
    1. Shepherd HL, Barratt A, Trevena LJ, McGeechan K, Carey K, Epstein RM, et al. Three questions that patients can ask to improve the quality of information physicians give about treatment options: a cross‐over trial. Patient Education and Counseling 2011; Vol. 84, issue 3:379‐85. - PubMed
Singh 2008
    1. Singh D. How Can Chronic Disease Management Programmes Operate Across Care Settings and Providers?. www.euro.who.int/__data/assets/pdf_file/0009/75474/E93416.pdf 2008 (accessed 16 January 2015).
Smedslund 2011
    1. Smedslund G, Berg RC, Hammerstrøm KT, Steiro A, Leiknes KA, Dahl HM, et al. Motivational interviewing for substance abuse. Cochrane Database of Systematic Reviews 2011, Issue 5. [DOI: 10.1002/14651858.CD008063.pub2] - DOI - PMC - PubMed
Stacey 2014
    1. Stacey D, Legare F, Col NF, Bennett CL, Barry MJ, Eden KB, et al. Decision aids for people facing health treatment or screening decisions. Cochrane Database of Systematic Reviews 2014, Issue 1. [DOI: 10.1002/14651858.CD001431.pub4] - DOI - PubMed
Steinsbekk 2012
    1. Steinsbekk A, Rygg LØ, Lisulo M, Rise M B, Fretheim A. Group based diabetes self‐management education compared to routine treatment for people with type 2 diabetes mellitus. A systematic review with meta‐analysis. Health Services Research 2012;12:213. - PMC - PubMed
Stellefson 2013
    1. Stellefson M, Dipnarine K, Stopka C. The Chronic Care Model and diabetes management in US primary care settings: a systematic review. Preventing Chronic Disease 2013;10:120180. - PMC - PubMed
Tomich 2004
    1. Tomich PL, Helgeson VS. Is finding something good in the bad always good? Benefit finding among women with breast cancer. Health Psychology 2004;23(1):16‐23. - PubMed
Tsai 2005
    1. Tsai AC, Morton SC, Mangione CM, Keeler EB. A meta‐analysis of interventions to improve care for chronic illnesses. American Journal of Managed Care 2005;11(8):478‐88. - PMC - PubMed
UN Secretary General 2011
    1. UN Secretary General. Prevention and control of noncommunicable diseases. www.ghd‐net.org/sites/default/files/UN%20Secretary‐General's%20Report%20on%... 2011 (accessed 16 January 2015); Vol. Sixty‐sixth session.
Ustun 2010
    1. Ustun TB, Chatterji S, Kostanjsek N, Rehm J, Kennedy C, Epping‐Jordan J, et al. Developing the World Health Organization Disability Assessment Schedule 2.0. Bulletin of the World Health Organization 2010;88:815‐23. - PMC - PubMed
Van der Bijl 1999
    1. Bijl J, Poelgeest‐Eeltink A, Shortridge‐Baggett L. The psychometric properties of the diabetes management self‐efficacy scale for patients with type 2 diabetes mellitus. Journal of Advanced Nursing 1999;30(2):352‐9. - PubMed
Von Korff 1997
    1. Korff M, Gruman J, Schaefer J, Curry SJ, Wagner EH. Collaborative management of chronic illness. Annals of Internal Medicine 1997;127(12):1097‐102. - PubMed
Wagner 1998
    1. Wagner EH. Chronic disease management: what will it take to improve care for chronic illness?. Effective Clinical Practice 1998;1(1):2‐4. - PubMed
Wanless 2002
    1. Wanless D. Securing Our Future Health: Taking a Long‐Term View. London: HM Treasury, 2002.
Ware 1992
    1. Ware JE, Sherbourne CD. The MOS short‐form health survey (SF‐36): I: Conceptual framework and item selection. Medical Care 1992;30(3):473‐83. - PubMed
Ware 1996
    1. Ware JE, Kosinski M, Keller SD. A 12‐item short form health survey: construction of scales and preliminary tests of reliability and validity. Medical Care 1996;34(3):220‐33. - PubMed
Welch 1997
    1. Welch GW, Jacobson AM, Polonsky WH. The problem areas in diabetes scale. Diabetes Care 1997;20(5):760‐6. - PubMed
Wensing 2003
    1. Wensing M, Vingerhoets E, Grol R. Feedback based on patient evaluations: a tool for quality improvement?. Patient Education and Counseling 2003; Vol. 51, issue 2:149‐53. - PubMed
Wetzels 2007
    1. Wetzels R, Harmsen M, Weel C, Grol R, Wensing M. Interventions for improving older patients' involvement in primary care episodes. Cochrane Database of Systematic Reviews 2007, Issue 1. [DOI: 10.1002/14651858.CD004273.pub2] - DOI - PMC - PubMed
Williams 1998
    1. Williams GC, Freeman ZR, Deci EL. Supporting autonomy to motivate patients with diabetes for glucose control. Diabetes Care 1998;21(10):1644‐51. - PubMed
Williams 2011a
    1. Williams AM, Dennis S, Harris MF. How effective are the linkages between self‐management programmes and primary care providers, especially for disadvantaged patients?. Chronic Illness 2011;7(1):20‐30. - PubMed
Williams 2011b
    1. Williams B, Steven K, Sullivan FM. Tacit and transitionary: an exploration of patients' and primary care health professionals' goals in relation to asthma. Social Science & Medicine 2011;72(8):1359‐66. - PubMed
Woltmann 2012
    1. Woltmann E, Grogan‐Kaylor A, Perron B, Georges H, Kilbourne A, Bauer MS. Comparative effectiveness of collaborative chronic care models for mental health conditions across primary, specialty, and behavioral health care settings: systematic review and meta‐analysis. American Journal of Psychiatry 2012;169(8):790‐804. - PubMed
World Health Organization 2012
    1. World Health Organization. Chronic diseases. www.who.int/topics/chronic_diseases/en/ (accessed 21 Dec 2012).
Year of Care 2011
    1. Year of Care Programme. Report of findings from the pilot programme. www.diabetes.org.uk/upload/Professionals/Year%20of%20Care/YOC_Report.pdf 2011 (accessed 16 January 2015).

Publication types

Substances