Mothers' use of information and communication technologies for information seeking

Abstract

Previous studies have revealed that information and communication technologies (ICTs) play a crucial role in parenting. Utilizing a national sample of mothers, the current study addresses mothers' information-seeking behaviors using ICTs utilizing the sense-making theoretical approach. Specifically, the study explored mothers' gap-bridging activities via online information venues including blogs, discussion boards/chatrooms, e-mailed newsletters, and online courses. Further, the associations were examined between mothers' demographic characteristics and their patterns of gap-bridging activities using online information venues. Latent class analysis revealed five latent classes: limited gap bridging, active gap bridging, problem identifiers, perspective explorers, and reassurance seekers. The "limited gap bridging" latent class was the most common class across online information venues. The other latent classes illustrate a more complex picture of mothers' gap-bridging activities depending on their needs. Mothers' demographic characteristics were associated with their patterns of gap-bridging activities. Implications of these findings for future research are discussed.