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. 2014 Nov 14:2014:486-95.
eCollection 2014.

Participatory Design and Development of a Patient-centered Toolkit to Engage Hospitalized Patients and Care Partners in their Plan of Care

Patricia C Dykes  1 , Diana Stade  2 , Frank Chang  3 , Anuj Dalal  1 , George Getty  3 , Ravali Kandala  3 , Jaeho Lee  2 , Lisa Lehman  1 , Kathleen Leone  2 , Anthony F Massaro  1 , Marsha Milone  2 , Kelly McNally  2 , Kumiko Ohashi  2 , Katherine Robbins  2 , David W Bates  4 , Sarah Collins  5
Affiliations

Participatory Design and Development of a Patient-centered Toolkit to Engage Hospitalized Patients and Care Partners in their Plan of Care

Patricia C Dykes et al. AMIA Annu Symp Proc. .

Abstract

Patient engagement has been identified as a key strategy for improving patient outcomes. In this paper, we describe the development and pilot testing of a web-based patient centered toolkit (PCTK) prototype to improve access to health information and to engage hospitalized patients and caregivers in the plan of care. Individual and group interviews were used to identify plan of care functional and workflow requirements and user interface design enhancements. Qualitative methods within a participatory design approach supported the development of a PCTK prototype that will be implemented on intensive care and oncology units to engage patients and professional care team members developing their plan of care during an acute hospitalization.

Keywords: communication; health information technology; nursing informatics; participatory design; patient engagement; plan of care.

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Figures

Figure 1:
Figure 1:
AHRQ Conceptual Framework of Patient and Family Engagement
Figure 1:
Figure 1:
Participatory PCTK Development Process
Figure 2:
Figure 2:
PCTK Prototype 1
Figure 3:
Figure 3:
PCTK Prototype 2 Resulting Mock-up: Distinct plan of care and communication features added to the prototype.
Figure 4a:
Figure 4a:
PCTK Prototype 3 (Patient Goals and Problems) Resulting Mock-up: User interface simplified.
Figure 4b:
Figure 4b:
PCTK Prototype 3 (Patient Patient Schedule)
See this image and copyright information in PMC

References

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