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Randomized Controlled Trial
. 2016 Jan;23(1):110-8.
doi: 10.1093/jamia/ocv121. Epub 2015 Sep 11.

Assessment of patient engagement with a mobile application among service members in transition

Holly Pavliscsak  1 , Jeanette R Little  2 , Ronald K Poropatich  3 , Francis L McVeigh  4 , James Tong  5 , Johnie S Tillman  6 , Challis H Smith  7 , Stephanie Jo Fonda  8
Affiliations
Randomized Controlled Trial

Assessment of patient engagement with a mobile application among service members in transition

Holly Pavliscsak et al. J Am Med Inform Assoc. 2016 Jan.

Abstract

Objective: This article examines engagement with a mobile application ("mCare") for wounded Service Members rehabilitating in their communities. Many had behavioral health problems, Traumatic Brain Injury (TBI), and/or post-traumatic stress disorder (PTS). The article also examines associations between Service Members' background characteristics and their engagement with mCare.

Materials and methods: This analysis included participants who received mCare (n = 95) in a randomized controlled trial. mCare participants received status questionnaires daily for up to 36 weeks. Participant engagement encompasses exposure to mCare, percentage of questionnaires responded to, and response time. Participants were grouped by health status-that is, presence/absence of behavioral health problems, PTS, and/or TBI. Histograms and regression analyses examined engagement by participants' health status and background characteristics.

Results: Exposure to mCare did not differ by health status. Participants usually responded to ≥60% of the questionnaires weekly, generally in ≤10 h; however, participants with behavioral health problems had several weeks with <50% response and the longest response times. Total questionnaires responded to and response time did not differ statistically by health status. Older age and higher General Well-Being Schedule scores were associated with greater and faster response.

Discussion: The sustained response to the questionnaires suggests engagement. Overall level of response surpassed trends reported for American's usage of mobile applications. With a few exceptions, Service Members engaged with mCare irrespective of health status.

Conclusion: Mobile health has the potential to increase the quantity and quality of patient-provider communications in a community-based, rehabilitation care setting, above that of standard care.

Keywords: case management; mobile health; patient engagement; post-traumatic stress disorder; traumatic brain injury.

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Figures

Figure 1:
Figure 1:
Number of participants who received questionnaires, by week and presence or absence of behavioral of health problem, PTS, and/or TBI.
Figure 2:
Figure 2:
Mean percentage of questionnaires responded to, by week and presence or absence of behavioral of health problem, PTS, and/or TBI.
Figure 3:
Figure 3:
Mean hours to respond to questionnaires syncing, by week and presence or absence of behavioral of health problem, PTS, and/or TBI.
See this image and copyright information in PMC

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