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. 2015 Nov 1;12(Fall):1g.
eCollection 2015.

Physicians' and Nurses' Opinions about the Impact of a Computerized Provider Order Entry System on Their Workflow

Haleh Ayatollahi  1 , Masoud Roozbehi  2 , Hamid Haghani  3
Affiliations

Physicians' and Nurses' Opinions about the Impact of a Computerized Provider Order Entry System on Their Workflow

Haleh Ayatollahi et al. Perspect Health Inf Manag. .

Abstract

Introduction: In clinical practices, the use of information technology, especially computerized provider order entry (CPOE) systems, has been found to be an effective strategy to improve patient care. This study aimed to compare physicians' and nurses' views about the impact of CPOE on their workflow.

Methods: This case study was conducted in 2012. The potential participants included all physicians (n = 28) and nurses (n = 145) who worked in a teaching hospital. Data were collected using a five-point Likert-scale questionnaire and were analyzed using SPSS version 18.0.

Results: The results showed a significant difference between physicians' and nurses' views about the impact of the system on interorganizational workflow (p = .001) and working relationships between physicians and nurses (p = .017).

Conclusion: Interorganizational workflow and working relationships between care providers are important issues that require more attention. Before a CPOE system is designed, it is necessary to identify workflow patterns and hidden structures to avoid compromising quality of care and patient safety.

Keywords: clinical staff; computerized provider order entry system; workflow.

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