Use of force in the healthcare setting

Abstract

Failure to train security officers in the use of safe and effective physical control techniques to address combative patients, the author claims, exposes the healthcare facility to greater legal risk as well greater danger to the patient, other patients, visitors, and staff In this article he outlines a physical training program for security officers that should be part of a complete "response to aggression" package that should also include extensive training in verbal de-escalation skills for everyone who works in the healthcare environment.