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. 2016 Jun;51 Suppl 2(Suppl 2):1159-66.
doi: 10.1111/1475-6773.12502. Epub 2016 Apr 27.

New Evidence on What Works in Effective Public Reporting

Brent Sandmeyer  1 , Irene Fraser  2
Affiliations

New Evidence on What Works in Effective Public Reporting

Brent Sandmeyer et al. Health Serv Res. 2016 Jun.

Abstract

Objective: To describe the current state of the public reporting field and provide guidance to public report producers based on the evidence.

Principal findings: Public reports should address the questions and priorities that consumers actually have; present information credibly and in a way that is understood by the intended audience; reach the intended audience; and enable consumers to act on the information.

Conclusions: Public reports have advanced greatly in recent years, but there remains much room for improvement. Report producers should continually evaluate their reports and apply the latest evidence to maximize their usefulness and impact.

Keywords: Consumer information; public reporting; quality of care/patient safety.

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Figures

Figure 1
Figure 1
Key Steps in Achieving Successful Public Reporting for Consumers
See this image and copyright information in PMC

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