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. 2017 Jun;26(6):502-507.
doi: 10.1136/bmjqs-2016-005223. Epub 2016 Jun 20.

Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed

Kelsey Margaret Flott  1 , Chris Graham  1 , Ara Darzi  1 , Erik Mayer  1
Affiliations
Free article

Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed

Kelsey Margaret Flott et al. BMJ Qual Saf. 2017 Jun.
Free article
No abstract available

Keywords: Patient satisfaction; Patient-centred care; Quality improvement; Surveys.

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