Patron perception and utilization of an embedded librarian program
- PMID: 27366124
- PMCID: PMC4915641
- DOI: 10.3163/1536-5050.104.3.008
Patron perception and utilization of an embedded librarian program
Abstract
Objective: The study measured the perceived value of an academic library's embedded librarian service model.
Setting: The study took place at the health sciences campuses of a research institution.
Methods: A web-based survey was distributed that asked respondents a series of questions about their utilization of and satisfaction with embedded librarians and services.
Results: Over 58% of respondents reported being aware of their embedded librarians, and 95% of these were satisfied with provided services.
Conclusions: The overall satisfaction with services was encouraging, but awareness of the embedded program was low, suggesting an overall need for marketing of services.
Keywords: Awareness; Embedded Librarians; Evaluation; Library Services; Library Surveys[MeSH]; Perception[MeSH]; Satisfaction.
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References
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- Clyde J, Lee J. Embedded reference to embedded librarianship: 6 years at the University of Calgary. J Libr Administration. 2011;51(4):389–402. DOI: http://dx.doi.org/10.1080/01930826.2011.556963.
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