doi: 10.1016/j.sger.2016.05.008.
[Internal and external assessment of nursing home residents' satisfaction]
[Article in
French]
Affiliations
- PMID: 27449308
- DOI: 10.1016/j.sger.2016.05.008
Item in Clipboard
[Internal and external assessment of nursing home residents' satisfaction]
[Article in
French]
Soins Gerontol.
2016 Jul-Aug.
Abstract
Quality improvement procedures and measuring the satisfaction of nursing home residents is a major priority. A study assessed the differences between the results of a survey conducted by internal staff and of one carried out by an external service provider to evaluate the satisfaction of the residents of a nursing home.
Keywords: assessment; nursing home; quality; qualité; resident; résident; satisfaction; établissement d’hébergement pour personnes âgées dépendantes; évaluation.
Copyright © 2016. Published by Elsevier Masson SAS.
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