Competency development in walk-in centres
- PMID: 27731777
- DOI: 10.7748/en.10.6.7.s12
Competency development in walk-in centres
Abstract
NHS walk-in centres offer immediate access to nurse-led primary care. Forty 'pilot' centres are now open, of which nine are in London. Researchers in this study sought to describe the emerging roles of walk-in centre nurses, and explore the causes of role stress and review arrangements for training, development and support. Semi-structured interviews were conducted with 29 managers and nurses from the nine London walk-in centres and with ten stakeholders providing other primary care services near to three of the walk-in centres.