Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2016 Dec 25;80(10):168.
doi: 10.5688/ajpe8010168.

Identification and Development of Items Comprising Organizational Citizenship Behaviors Among Pharmacy Faculty

Shane P Desselle  1 , Gretchen R Semsick  2
Affiliations

Identification and Development of Items Comprising Organizational Citizenship Behaviors Among Pharmacy Faculty

Shane P Desselle et al. Am J Pharm Educ. .

Abstract

Objective. Identify behaviors that can compose a measure of organizational citizenship by pharmacy faculty. Methods. A four-round, modified Delphi procedure using open-ended questions (Round 1) was conducted with 13 panelists from pharmacy academia. The items generated were evaluated and refined for inclusion in subsequent rounds. A consensus was reached after completing four rounds. Results. The panel produced a set of 26 items indicative of extra-role behaviors by faculty colleagues considered to compose a measure of citizenship, which is an expressed manifestation of collegiality. Conclusions. The items generated require testing for validation and reliability in a large sample to create a measure of organizational citizenship. Even prior to doing so, the list of items can serve as a resource for mentorship of junior and senior faculty alike.

Keywords: citizenship behaviors; organizational citizenship; organizational climate; organizational culture.

PubMed Disclaimer

References

    1. Organ DW. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books; 1988.
    1. Katz D. The motivational basis of organizational behavior. Behav Sci. 1964;9(2):131–146. - PubMed
    1. Morrison E. Role definitions and organizational citizenship behavior: the importance of the employee’s perspective. Acad Manage J. 1994;37(6):1543–1567.
    1. Organ DW. Organizational citizenship behavior: It’s construct clean-up time. Human Performance. 1997;10(2):85–97.
    1. Organ DW, Podsakoff PM, MacKenzie SB. Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. Thousand Oaks, CA: Sage Publications, Inc; 2006.

LinkOut - more resources