Provider Perspectives of the Complexities of Follow-Up of Abnormal Mammographic Findings
- PMID: 28579195
- PMCID: PMC5653250
- DOI: 10.1016/j.jacr.2017.04.013
Provider Perspectives of the Complexities of Follow-Up of Abnormal Mammographic Findings
Abstract
Purpose: This study explores provider perspectives on follow-up of abnormal mammography results in medically underserved patients.
Methods: We employed Yin’s Five-Phased Cycle of analysis to identify major themes drawn from interviews with breast health center providers.
Results: A linked patient tracking surveillance system, acknowledgement of Hispanic patients naming customs in the medical records at registration and innovative outreach strategies were revealed as approaches to improving diagnostic mammography follow-up.
Conclusions: The test result management system emerged as major area for improvement at this hospital. A public hospital brings unique delivery of care challenges. A facility-tailored approach complimenting mammography follow-up guidelines may be advisable.
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