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Case Reports
. 2014 May;1(1):8-13.
doi: 10.1177/237437431400100103. Epub 2014 May 1.

The REDE Model of Healthcare Communication: Optimizing Relationship as a Therapeutic Agent

Amy K Windover  1 , Adrienne Boissy  2 , Thomas W Rice  3 , Timothy Gilligan  4 , Vicente J Velez  5 , James Merlino  6
Affiliations
Case Reports

The REDE Model of Healthcare Communication: Optimizing Relationship as a Therapeutic Agent

Amy K Windover et al. J Patient Exp. 2014 May.

Abstract

The REDE model is a conceptual framework for teaching relationship-centered healthcare communication. Based on the premise that genuine relationships are a vital therapeutic agent, use of the framework has the potential to positively influence both patient and provider. The REDE model applies effective communication skills to optimize personal connections in three primary phases of Relationship: Establishment, Development and Engagement (REDE). This paper describes the REDE model and its application to a typical provider-patient interaction.

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Figures

Figure 1:
Figure 1:
The REDE Model Skills Checklist
Figure 2.
Figure 2.
The REDE Model and the Traditional Medical Interview
See this image and copyright information in PMC

References

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