Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2018 Feb;21(1):230-238.
doi: 10.1111/hex.12606. Epub 2017 Aug 25.

A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures

Andy Irving  1 , Janette Turner  1 , Maggie Marsh  2 , Andrea Broadway-Parkinson  3 , Dan Fall  2 , Joanne Coster  1 , A Niroshan Siriwardena  4
Affiliations

A coproduced patient and public event: An approach to developing and prioritizing ambulance performance measures

Andy Irving et al. Health Expect. 2018 Feb.

Abstract

Background: Patient and public involvement (PPI) is recognized as an important component of high-quality health services research. PPI is integral to the Pre-hospital Outcomes for Evidence Based Evaluation (PhOEBE) programme. The PPI event described in detail in this article focusses on the process of involving patients and public representatives in identifying, prioritizing and refining a set of outcome measures that can be used to support ambulance service performance measurement.

Objective: To obtain public feedback on little known, complex aspects of ambulance service performance measurement.

Design: The event was codesigned and coproduced with the PhOEBE PPI reference group and PhOEBE research team. The event consisted of brief researcher-led presentations, group discussions facilitated by the PPI reference group members and electronic voting.

Setting and participants: Data were collected from eighteen patient and public representatives who attended an event venue in Yorkshire.

Results: The results of the PPI event showed that this interactive format and mode of delivery was an effective method to obtain public feedback and produced a clear indication of which ambulance performance measures were most highly favoured by event participants.

Discussion and conclusions: The event highlighted valuable contributions the PPI reference group made to the design process, supporting participant recruitment and facilitation of group discussions. In addition, the positive team working experience of the event proved a catalyst for further improvements in PPI within the PhOEBE project.

Keywords: Ambulance service; co-production; health service research; patient and public involvement; pre-hospital health care.

PubMed Disclaimer

Figures

Figure 1
Figure 1
Voting round 1 of 9, the pain measures voting slide
See this image and copyright information in PMC

References

    1. Van Thiel G, Stolk P. Background paper 8.5: patient and citizen involvement. World Health Organization, 10 June 2013. http://apps.who.int/medicinedocs/documents/s20234en/s20234en.pdf. Accessed June 19, 2015.
    1. Department of Health . Research Governance Framework for Health and Social Care, 2nd edn London: Department of Health; 2005.
    1. National Institute for Health Research . Patients and public. http://www.crncc.nihr.ac.uk/ppi. Accessed August 1, 2015.
    1. Lambert EY, Wiebel WW. The Collection and Interpretation of Data from Hidden Populations. NIDA Research Monograph 98. Washington, DC: United States National Institute on Drug Abuse; 1990. http://www.drugabuse.gov/pdf/monographs/download98.html. Accessed June 2, 2016.
    1. Cornwall A, Gaventa J. From users and choosers to makers and shapers: repositioning participation in social policy. IDS Bull. 2000;31:50‐61.

Publication types

MeSH terms