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Editorial
. 2017 Sep 27:358:j4345.
doi: 10.1136/bmj.j4345.

Telephone first consultations in primary care

Brian McKinstry  1 , John Campbell  2 , Chris Salisbury  3
Affiliations
Editorial

Telephone first consultations in primary care

Brian McKinstry et al. BMJ. .

Abstract

Policy makers should reconsider their unequivocal support for these systems

PubMed Disclaimer

Conflict of interest statement

Competing interests: We have read and understood BMJ policy on declaration of interests and declare we have been involved in UK NIHR funded academic research investigating the potential for telephone triage in primary care service delivery.

Comment in

Comment on

References

    1. BMA. BMA warns that fall in GP numbers shows crisis deepening in general practice. BMA, 2017. https://www.bma.org.uk/news/media-centre/press-releases/2017/march/bma-w....
    1. NHS England. GP patient survey 2017 - headline figures. https://www.england.nhs.uk/statistics/2017/07/06/gp-patient-survey-2017/.
    1. GP Access. 2017. http://gpaccess.uk/.
    1. Productive Primary Care. 2017. http://www.productiveprimarycare.co.uk/.
    1. Newbould J, Abel G, Ball S, et al. Evaluation of telephone first approach to demand management in English general practice: observational study. BMJ 2017;358:j4197. - PMC - PubMed