[We have to stop talking about "non compliant" patients but rather about patients with difficulties of medication adherence]

Abstract

Medication adherence can be defined as the link between "what the patient implements" and "what the patient and his doctor have decided together after negotiating without constrains". This definition should be put into perspective with the chronology of the disease and the way the patient experiences it. Counselling actions should always be adapted to the situation and negotiated with the patient, all along the process of care. This article proposes a model for this process and offers options pour tailored counselling. Key elements for pharmacist's practice are: simplify the prescription; communicate with the patient according to his stage of acceptation of the disease; get adequate training for motivational interviewing.

Keywords: Adherence; Adhésion; Clinical pharmacy; Drugs; Médicaments; Pharmacie clinique.