Redesigning care: adapting new improvement methods to achieve person-centred care

Onil Bhattacharyya^{1

2}, David Blumenthal³, Roger Stoddard⁴, Lynne Mansell⁵, Kathryn Mossman⁶, Eric C Schneider³

Affiliations

¹ Frigon Blau Chair in Family Medicine Research, Women's College Hospital Research Institute, Toronto, Ontario, Canada onil.bhattacharyya@wchospital.ca.
² Family and Community Medicine, Institute of Health Policy Management and Evaluation, University of Toronto, Toronto, Ontario, Canada.
³ The Commonwealth Fund, Policy and Research, New York City, New York, USA.
⁴ National Leadership Council, Primary and Integrated Health Care Innovation Network, Quispamsis, New Brunswick, Canada.
⁵ National Leadership Council, Primary and Integrated Health Care Innovation Network, Edmonton, Alberta, Canada.
⁶ Institute for Health Systems Solutions and Virtual Care, Women's College Hospital, Toronto, Ontario, Canada.

PMID: 30242019
PMCID: PMC6860732
DOI: 10.1136/bmjqs-2018-008208

Redesigning care: adapting new improvement methods to achieve person-centred care

Onil Bhattacharyya et al. BMJ Qual Saf. 2019 Mar.

. 2019 Mar;28(3):242-248.

doi: 10.1136/bmjqs-2018-008208. Epub 2018 Sep 21.

Authors

Onil Bhattacharyya^{1

2}, David Blumenthal³, Roger Stoddard⁴, Lynne Mansell⁵, Kathryn Mossman⁶, Eric C Schneider³

Affiliations

¹ Frigon Blau Chair in Family Medicine Research, Women's College Hospital Research Institute, Toronto, Ontario, Canada onil.bhattacharyya@wchospital.ca.
² Family and Community Medicine, Institute of Health Policy Management and Evaluation, University of Toronto, Toronto, Ontario, Canada.
³ The Commonwealth Fund, Policy and Research, New York City, New York, USA.
⁴ National Leadership Council, Primary and Integrated Health Care Innovation Network, Quispamsis, New Brunswick, Canada.
⁵ National Leadership Council, Primary and Integrated Health Care Innovation Network, Edmonton, Alberta, Canada.
⁶ Institute for Health Systems Solutions and Virtual Care, Women's College Hospital, Toronto, Ontario, Canada.

PMID: 30242019
PMCID: PMC6860732
DOI: 10.1136/bmjqs-2018-008208

No abstract available

Keywords: health services research; healthcare quality improvement; patient-centred care; quality improvement; quality improvement methodologies.

PubMed Disclaimer

Conflict of interest statement

Competing interests: None declared.

Figures

**Figure 1**
Improving existing services versus creating new services. Adapted from Nagji B, Tuff G. Managing your innovation portfolio. *Harvard Business Review.* May 2012.

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Redesigning care: adapting new improvement methods to achieve person-centred care

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Redesigning care: adapting new improvement methods to achieve person-centred care

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