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. 2019 May;55(4):578-588.
doi: 10.1007/s10597-018-0339-4. Epub 2018 Oct 1.

The Integrated Health Hub (IHH) Model: The Evolution of a Community Based Primary Care and Mental Health Centre

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The Integrated Health Hub (IHH) Model: The Evolution of a Community Based Primary Care and Mental Health Centre

Cindy Malachowski et al. Community Ment Health J. 2019 May.

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Abstract

There is increasing demand for comprehensive community healthcare that integrates community mental health and primary care services. The Canadian Mental Health Association-Durham Branch provides an example of how the Integrated Health Hub (IHH) Model evolved organically to meet this need. The Framework Method was used to analyze interviews and focus groups with 29 participants. Results reveal five key domains critical to the development of the IHH Model (1) Communication; (2) Hub 'Nuances'; (3) Leadership; (4) Staff; and (5) Challenges. These findings provide insights for other community mental health organizations wishing to provide comprehensive integrated community healthcare services.

Keywords: Community mental health; Hub model; Integrated services; Mental health; Primary care.

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