Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2018 Oct 12;18(4):1.
doi: 10.5334/ijic.4163.

The Patient Experience of Integrated Care Scale: A Validation Study among Patients with Chronic Conditions Seen in Primary Care

Heithem Joober  1 , Maud-Christine Chouinard  2 , Jenny King  3 , Mireille Lambert  4 , Émilie Hudon  1 , Catherine Hudon  1
Affiliations

The Patient Experience of Integrated Care Scale: A Validation Study among Patients with Chronic Conditions Seen in Primary Care

Heithem Joober et al. Int J Integr Care. .

Abstract

Introduction: Valid and comprehensive instruments to measure integrated care are required to capture patient experience and improve quality of patient care. This study aimed to validate the Patient Experience of Integrated Care Scale (PEICS), among patients with chronic conditions seen in primary care.

Methods: One hundred and fifty-nine (159) French-speaking adults with at least one chronic condition were recruited in two family medicine clinics in Quebec (Canada) and completed the 17-item PEICS (T1). Fifty (50) participants completed it a second time 2 weeks later (T2). The internal consistency of the scale was assessed using Cronbach's alpha, the test-retest reliability with the intraclass correlation coefficient (ICC), and concurrent validity using three dimensions of the Continuity of Care from Multiple Clinicians (CC-MC), with Spearman's rank correlation coefficients.

Results: Cronbach's alpha for the questionnaire was 0.88 (95% CI: 0.85 to 0.91). The intraclass correlation coefficient was 0.81 (95% CI: 0.64 to 0.90) and Spearman's rank correlation coefficient with the three dimensions of the CC-MC varied from 0.44 to 0.54.

Conclusions and discussion: The PEICS showed good psychometric properties. This scale could be used in a population with chronic conditions followed in primary care to measure patient experience of integrated care.

Keywords: Chronic Disease; Integrated Care; Primary Care; Questionnaire; Validation Studies.

PubMed Disclaimer

Figures

Figure 1
Figure 1
Flow of the patients throughout the study.
See this image and copyright information in PMC

Similar articles

See all similar articles

Cited by

See all "Cited by" articles

References

    1. Committee on Quality of Health Care in America – Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press; 2001.
    1. Glouberman, S and Mintzberg, H. Managing the care of health and the cure of disease--Part I: Differentiation. Health Care Management Review, 2001; 26(1): 56–69, 87–9. DOI: 10.1097/00004010-200101000-00006 - DOI - PubMed
    1. Bodenheimer, T. Coordinating care–a perilous journey through the health care system. The New England Journal of Medicine, 2008; 358(10): 1064–71. DOI: 10.1056/NEJMhpr0706165 - DOI - PubMed
    1. Nolte, E and Mckee, M. Caring for people with chronic conditions. A health system perspective. Berkshire: Open University Press; 2008.
    1. Kodner, DL. All together now: A conceptual exploration of integrated care. Healthcare Quartely, 2009; 13(Spec No: 6–15). - PubMed

LinkOut - more resources