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. 2018 Dec;5(4):282-288.
doi: 10.1177/2374373518765792. Epub 2018 Apr 4.

The Person-Centred Care Guideline: From Principle to Practice

Lesley Moody  1 , Brett Nicholls  1 , Hannah Shamji  1 , Erica Bridge  1 , Suman Dhanju  1 , Simron Singh  1   2   3
Affiliations

The Person-Centred Care Guideline: From Principle to Practice

Lesley Moody et al. J Patient Exp. 2018 Dec.

Abstract

Background: A standardized definition and approach for the delivery of person-centered care (PCC) in cancer care that is agreed upon by all key policy makers and clinicians is lacking. The PCC Guideline defines core PCC principles to outline a level of service that every person accessing cancer services in Ontario, Canada should expect to receive. This article describes the dissemination of the PCC Guideline in practice.

Methods: Three strategies were utilized: (1) educational intervention via a PCC video, (2) media engagement, and (3) research/knowledge user networks.

Results: As of October 2016, the PCC video has been viewed 7745 times across 92 countries. Significant mean differences pre- and post-PCC video were found for understanding of PCC principles (P < .001) and perceived ability to bring these PCC principles to practice (P < .001). Through content analysis, the PCC Guideline recommendations were referenced 236 times, with "Enabling Patients to Actively Participate in their Care" (n = 81), and "Essential Requirements of Care" (n = 79) being referenced most frequently.

Conclusions: These strategies are an effective way to target multiple PCC stakeholders in the health-care system to increase awareness of the PCC Guideline, in order to further impart knowledge of PCC behaviors.

Keywords: cancer; education; health-care planning or policy; patient engagement; patient satisfaction; patient/relationship-centered skills.

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Conflict of interest statement

Declaration of Conflicting Interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

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