Case Reports
doi: 10.1089/tmj.2018.0283.
Epub 2019 Feb 26.
Can Clinical Empathy Be Communicated by Text Message? A Case Report
Affiliations
- PMID: 30807265
- DOI: 10.1089/tmj.2018.0283
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Case Reports
Can Clinical Empathy Be Communicated by Text Message? A Case Report
Telemed J E Health.
2020 Feb.
Abstract
This case report examines a text message communication between a pediatric primary care provider and the mother of a medically complex child for indicators of clinical empathy. First, some clinical background information is provided; second, indicators of clinical empathy are evaluated using a validated instrument; and third, some benefits, limitations, and future directions informed by the case are discussed.
Keywords: communication; empathy; primary care; relationship; telemedicine; text message.
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