Health Care Complaints and Adverse Events as a Means of User Involvement for Quality and Safety Improvement
- PMID: 30883957
- PMCID: PMC6422599
- DOI: 10.1111/1468-0009.12377
Health Care Complaints and Adverse Events as a Means of User Involvement for Quality and Safety Improvement
Comment on
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Patient-Centered Insights: Using Health Care Complaints to Reveal Hot Spots and Blind Spots in Quality and Safety.Milbank Q. 2018 Sep;96(3):530-567. doi: 10.1111/1468-0009.12338. Milbank Q. 2018. PMID: 30203606 Free PMC article.
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