Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
Randomized Controlled Trial
. 2019 Apr 2;14(4):e0214754.
doi: 10.1371/journal.pone.0214754. eCollection 2019.

Impact of a novel pharmacist-delivered behavioral intervention for patients with poorly-controlled diabetes: The ENhancing outcomes through Goal Assessment and Generating Engagement in Diabetes Mellitus (ENGAGE-DM) pragmatic randomized trial

Affiliations
Randomized Controlled Trial

Impact of a novel pharmacist-delivered behavioral intervention for patients with poorly-controlled diabetes: The ENhancing outcomes through Goal Assessment and Generating Engagement in Diabetes Mellitus (ENGAGE-DM) pragmatic randomized trial

Julie C Lauffenburger et al. PLoS One. .

Abstract

Background: Many factors contribute to suboptimal diabetes control including insufficiently-intensive treatment and non-adherence to medication and lifestyle. Determining which of these is most relevant for individual patients is challenging. Patient engagement techniques may help identify contributors to suboptimal adherence and address barriers (using motivational interviewing) and help facilitate choices among treatment augmentation options (using shared decision-making). These methods have not been used in combination to improve diabetes outcomes.

Objective: To evaluate the impact of a telephone-based patient-centered intervention on glycosylated hemoglobin (HbA1c) control for individuals with poorly-controlled diabetes.

Design: Two-arm pragmatic randomized control trial within an explanatory sequential mixed-methods design.

Subjects: 1,400 participants 18-64 years old with poorly-controlled type 2 diabetes.

Intervention: The intervention was delivered over the telephone by a clinical pharmacist and consisted of a 2-step process that integrated brief negotiated interviewing and shared decision-making to identify patient goals and options for enhancing diabetes management.

Main measures: The primary outcome was change in HbA1c. Secondary outcomes were medication adherence measures. Outcomes were evaluated using intention-to-treat principles; multiple imputation was used for missing values in the 12-month follow-up. We used information from pharmacist notes to elicit factors to potentially explain the intervention's effectiveness.

Key results: Participants had a mean age of 54.7 years (SD:8.3) and baseline HbA1c of 9.4 (SD:1.6). Change in HbA1c from baseline was -0.79 (SD:2.01) in the control arm and -0.75 (SD:1.76) in the intervention arm (difference:+0.04, 95%CI: -0.22, 0.30). There were no significant differences in adherence. In as-treated analyses, the intervention significantly improved diabetes control (-0.48, 95%CI: -0.91, -0.05). Qualitative findings provided several potential explanations for the findings, including insufficiently addressing patient barriers.

Conclusions: A novel telephone-based patient-centered intervention did not improve HbA1c among individuals with poorly-controlled diabetes, though as-treated analyses suggest that the intervention was effective for those who received it.

Trial registration: ClinicalTrials.gov NCT02910089.

PubMed Disclaimer

Conflict of interest statement

I have read the journal’s policy and the authors of this manuscript have the following competing interests: Eric Wittbrodt is an employee of AstraZeneca. Julie C. Lauffenburger has received salary support for unrestricted research grants from Sanofi and Astra Zeneca. Niteesh K. Choudhry has received unrestricted research grants from Sanofi, Astra Zeneca, Merck, CVS Health, PhRMA Foundation, the Arnold Foundation and Medisafe. He is also a consultant to and holds equity in Ontiq, Inc. This does not alter our adherence to PLOS ONE policies on sharing data and materials.

Figures

Fig 1
Fig 1. Flow diagram of patients through the trial.

References

    1. American Diabetes Association. Economic costs of diabetes in the U.S. in 2012. Diabetes care. 2013;36(4):1033–46. 10.2337/dc12-2625 - DOI - PMC - PubMed
    1. American Diabetes Association. Pharmacologic Approaches to Glycemic Treatment: Standards of Medical Care in Diabetes-2018. Diabetes care. 2018;41(Suppl 1):S73–S85. 10.2337/dc18-S008 - DOI - PubMed
    1. American Diabetes Association. Glycemic Targets. Diabetes Care. 2016;39 Suppl 1:S39–46. 10.2337/dc16-S008 - DOI - PubMed
    1. American Diabetes Association. Standards of Medical Care in Diabetes-2018 Abridged for Primary Care Providers. Clin Diabetes. 2018;36(1):14–37. 10.2337/cd17-0119 - DOI - PMC - PubMed
    1. Misono AS, Cutrona SL, Choudhry NK, Fischer MA, Stedman MR, Liberman JN, et al. Healthcare information technology interventions to improve cardiovascular and diabetes medication adherence. The American journal of managed care. 2010;16(12 Suppl HIT):SP82–92. - PubMed

Publication types

Associated data