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. 2019 Apr 19;110(2):142-154.
doi: 10.23749/mdl.v110i2.7224.

How to improve performance and prevent burnout in safety representatives

Affiliations

How to improve performance and prevent burnout in safety representatives

Laura Dal Corso et al. Med Lav. .

Abstract

Background: The present work is part of a greater research project, aimed to examine Safety Representatives' (SRs) role, twenty years after the appointment of this figure.

Objectives: The study aims to investigate the role of some personal and organizational dimensions in the promotion of SRs' well-being, in terms of reducing burnout and improving performance.

Methods: The study involved 455 SRs operating in North East Italy. They completed a self-report questionnaire, regarding conflicts with co-workers, ethical conflict, training satisfaction, work engagement, performance, and burnout.

Results: Structural equation models show that work engagement partially mediates (γ=-0.52, p<0.001; β=0.23, p<0.01) the relationship between conflict with co-workers and performance (γ=-0.26; p<0.01), as well as partially mediating (γ=0.14, p<0.05; β=0.23; p<0.01) the relationship between training satisfaction and performance (γ=0.21, p<0.001). Moreover, it totally mediates the relationship between conflict with co-workers and burnout (γ=-0.52, p<0.001; β=-0.40, p<0.001), as well as totally mediating the relationship between training satisfaction and burnout (γ=0.14, p<0.05; β=-0.40, p<0.001). Finally, ethical conflict is positively associated with burnout (γ=0.047, p<0.001).

Conclusions: This study provides useful information about the improvement of SRs' well-being, highlighting the importance of their involvement in this role.

«Come migliorare la performance e prevenire il burnout nei rappresentanti dei lavoratori per la sicurezza».

Introduzione:: Il presente lavoro si colloca nell’ambito di un più ampio progetto di ricerca, volto ad approfondire il ruolo dei rappresentanti dei lavoratori per la sicurezza (RLS) a vent’anni dalla loro istituzione.

Obiettivi:: L’indagine si propone di indagare il ruolo che alcune dimensioni personali e organizzative rivestono nella promozione del benessere di tale figura, riducendone il rischio di burnout e migliorandone la percezione di performance.

Metodi:: L’indagine ha coinvolto 455 lavoratori impegnati nell’attività di RLS nel territorio padovano, i quali hanno completato un questionario self-report inerente al conflitto con i colleghi ed etico, alla soddisfazione per la formazione ricevuta, al work engagement, alla performance e al burnout.

Risultati:: I modelli di equazioni strutturali evidenziano che il work engagement media parzialmente (γ=-0.52, p<0.001; β=0.23, p<0.01) la relazione tra conflitto con i colleghi e performance (γ=-0.26; p<0.01), così come media parzialmente (γ=0.14, p<0.05; β=0.23; p<0.01) la relazione tra la soddisfazione per la formazione ricevuta e la performance (γ=0.21, p<0.001). Inoltre, il work engagement media totalmente la relazione tra conflitto con i colleghi e burnout (γ=-0.52, p<0.001; β=-0.40, p<0.001), così come la relazione tra soddisfazione per la formazione ricevuta e burnout (γ=0.14, p<0.05; β=-0.40, p<0.001). Infine, il conflitto etico risulta associato positivamente al burnout (γ=0.047, p<0.001).

Conclusioni:: Questo studio ha permesso di arricchire e approfondire le dimensioni utili al miglioramento del benessere del RLS, sottolineando l’importanza del suo coinvolgimento in tale ruolo e delineando riflessioni sulle possibili ricadute applicative.

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Figures

Figure 1
Figure 1
Hypothesized model
Figure 2
Figure 2
Final model

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