Patient safety culture from the perspective of workers and primary health care teams
- PMID: 31066820
- PMCID: PMC6536107
- DOI: 10.11606/S1518-8787.2019053000788
Patient safety culture from the perspective of workers and primary health care teams
Abstract
Objective: Analyze if the patient safety culture among professionals in the primary health care differs among health care teams.
Methods: Cross-sectional and quantitative study conducted in April and May 2017, in a city in Southern Brazil. A total of 144 professionals who responded to the questionnaire "Survey on Patient Safety Culture in Primary Health Care" participated in the study. Data were analyzed in the Statistical Analysis Software program and expressed in percentage of positive responses. The ethical principles established for research with human beings were applied.
Results: Patient safety culture is positive among 50.81% of the professionals, and the dimensions "your health service" (63.39%) and "patient safety and quality" (61.22%) obtained the highest average of positive responses. Significant differences were found between the family health and oral health teams (α = 0.05 and p < 0.05), in the dimensions "patient safety" (p = 0.0274) and "work at the health service" (p = 0.0058).
Conclusions: We concluded that, although close to the average, patient safety culture among professionals in the Primary Health Care is positive and that there are differences in safety culture between family health and oral health teams in comparison with the primary health care teams.
OBJETIVO: Analisar se a cultura de segurança do paciente entre os profissionais da atenção primária à saúde difere entre as equipes de saúde.
MÉTODOS: Estudo transversal, quantitativo, realizado nos meses de abril e maio de 2017, em um município da região Sul do Brasil. Participaram 144 profissionais que responderam ao questionário “Pesquisa sobre Cultura de Segurança do Paciente para Atenção Primária”. Os dados foram analisados no programa Statistical Analysis Software e expressos em porcentagens de respostas positivas. Os preceitos éticos estabelecidos para pesquisas com seres humanos foram cumpridos.
RESULTADOS: A cultura de segurança do paciente é positiva entre 50,81% dos profissionais e as dimensões “seu serviço de saúde” (63,39%) e “segurança do paciente e qualidade” (61,22%) obtiveram as maiores médias de respostas positivas. Identificou-se diferenças significativas entre as equipes de saúde da família e de saúde bucal (α = 0,05 e p < 0,05), nas dimensões “segurança do paciente” (p = 0,0274) e “trabalho no serviço de saúde” (p = 0,0058).
CONCLUSÕES: Concluiu-se que, apesar de próxima da média, a cultura de segurança do paciente entre os profissionais da Atenção Primária à Saúde é positiva e existem diferenças na cultura de segurança entre as equipes de saúde da família e saúde bucal em relação às equipes de atenção básica.
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