Looking for Age Differences in Self-Driving Vehicles: Examining the Effects of Automation Reliability, Driving Risk, and Physical Impairment on Trust
- PMID: 31105610
- PMCID: PMC6498898
- DOI: 10.3389/fpsyg.2019.00800
Looking for Age Differences in Self-Driving Vehicles: Examining the Effects of Automation Reliability, Driving Risk, and Physical Impairment on Trust
Abstract
Purpose: Self-driving cars are an extremely high level of autonomous technology and represent a promising technology that may help older adults safely maintain independence. However, human behavior with automation is complex and not straightforward (Parasuraman and Riley, 1997; Parasuraman, 2000; Rovira et al., 2007; Parasuraman and Wickens, 2008; Parasuraman and Manzey, 2010; Parasuraman et al., 2012). In addition, because no fully self-driving vehicles are yet available to the public, most research has been limited to subjective survey-based assessments that depend on the respondents' limited knowledge based on second-hand reports and do not reflect the complex situational and dispositional factors known to affect trust and technology adoption.
Methods: To address these issues, the current study examined the specific factors that affect younger and older adults' trust in self-driving vehicles.
Results: The results showed that trust in self-driving vehicles depended on multiple interacting variables, such as the age of the respondent, risk during travel, impairment level of the hypothesized driver, and whether the self-driving car was reliable.
Conclusion: The primary contribution of this work is that, contrary to existing opinion surveys which suggest broad distrust in self-driving cars, the ratings of trust in self-driving cars varied with situational characteristics (reliability, driver impairment, risk level). Specifically, individuals reported less trust in the self-driving car when there was a failure with the car technology; and more trust in the technology in a low risk driving situation with an unimpaired driver when the automation was unreliable.
Keywords: automation reliability; autonomous cars; cognitive aging; individual differences; older adults; self-driving vehicles; technology adoption; trust.
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