Appointment systems: feasibility study of a new approach
- PMID: 3111590
- PMCID: PMC1246617
- DOI: 10.1136/bmj.294.6585.1465
Appointment systems: feasibility study of a new approach
Abstract
Patients in a semirural dispensing practice were asked to determine how much time they required when booking an appointment. A comparison was made between their estimates and the actual time taken. Patients' estimates proved sufficiently accurate to produce a system that worked well.
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