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. 2012 Mar:2012:335-342.
doi: 10.1145/2157689.2157806. Epub 2012 Jul 30.

The Domesticated Robot: Design Guidelines for Assisting Older Adults to Age in Place

Jenay M Beer  1 , Cory-Ann Smarr  1 , Tiffany L Chen  2 , Akanksha Prakash  1 , Tracy L Mitzner  1 , Charles C Kemp  2 , Wendy A Rogers  1
Affiliations

The Domesticated Robot: Design Guidelines for Assisting Older Adults to Age in Place

Jenay M Beer et al. Proc ACM SIGCHI. 2012 Mar.

Abstract

Many older adults wish to remain in their own homes as they age [16]. However, challenges in performing home upkeep tasks threaten an older adult's ability to age in place. Even healthy independently living older adults experience challenges in maintaining their home [13]. Challenges with home tasks can be compensated through technology, such as home robots. However, for home robots to be adopted by older adult users, they must be designed to meet older adults' needs for assistance and the older users must be amenable to robot assistance for those needs. We conducted a needs assessment to (1) assess older adults' openness to assistance from robots; and (2) understand older adults' opinions about using an assistive robot to help around the home. We administered questionnaires and conducted structured group interviews with 21 independently living older adults (ages 65-93). The questionnaire data suggest that older adults prefer robot assistance for cleaning and fetching/organizing tasks overall. However their assistance preferences discriminated between tasks. The interview data provided insight as to why they hold such preferences. Older adults reported benefits of robot assistance (e.g., the robot compensating for limitations, saving them time and effort, completing undesirable tasks, and performing tasks at a high level of performance). Participants also reported concerns such as the robot damaging the environment, being unreliable at or incapable of doing a task, doing tasks the older adult would rather do, or taking up too much space/storage. These data, along with specific comments from participant interviews, provide the basis for preliminary recommendations for designing mobile manipulator robots to support aging in place.

Keywords: Aging; Aging in Place; Assistive Robotics; Chores; Design; Design Guidelines; Experimentation; Home; Home Environment; Human Factors; Measurement; Mobile Manipulation; Needs Assessment; Older Adults; Service Robotics.

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Figures

Figure 1.
Figure 1.
Video depicting layman descriptions of PR2.
Figure 2.
Figure 2.
Cleaning Tasks – Prefer Robot.
Figure 3.
Figure 3.
Cleaning Tasks – No Preferences.
Figure 4.
Figure 4.
Fetching/Organizing Tasks – Prefer Robot.
See this image and copyright information in PMC

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