Commissioning simulations to test new healthcare facilities: a proactive and innovative approach to healthcare system safety

Abstract

Development and reconstruction of new healthcare facilities and spaces has the potential for latent safety threats to emerge, specifically unintentional harm that could affect actual patients once the facility opens, such as missing equipment, inefficient setup, or insufficient space for procedures. Process-orientated simulation and testing is a novel innovation in healthcare. The aim of process-orientated simulations and debriefing is to examine the process of care, rather than the outcome of care. These simulations, which take place in actual patient care settings and environments prior to occupancy, are an emerging strategy that can be used to test new environments and new healthcare facilities to ensure that the spaces created match the needs of the staff and administration, while proactively identifying latent safety threats prior to delivering patient care. In turn, these simulations can be also be used as part of the new site orientation and training plan. The aim of this paper is to examine a case study describing the use of the novel innovation of process-orientated simulations to test the opening of a new 300-bed healthcare facility.

Keywords: Commissioning; Healthcare systems; In situ; Latent safety threats; New healthcare facilities; Patient safety; Process-orientated simulations; Simulation; System integration; innovation.

Fig. 1

Participants’ Demographics (n = 2049). Note: exact numbers include multiple participation documented for several scenarios by the same staff