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. 2018 May 25;2(1):53-56.
doi: 10.1017/cts.2018.10. eCollection 2018 Feb.

Development and preliminary evaluation of a patient portal messaging for research recruitment service

Kelly T Gleason  1 , Daniel E Ford  2 , Diana Gumas  2 , Bonnie Woods  2 , Lawrence Appel  2 , Pam Murray  2 , Maureen Meyer  1 , Cheryl R Dennison Himmelfarb  1
Affiliations

Development and preliminary evaluation of a patient portal messaging for research recruitment service

Kelly T Gleason et al. J Clin Transl Sci. .

Abstract

Introduction: We developed a service to identify potential study participants through electronic medical records and deliver study invitations through patient portals.

Methods: The service was piloted in a cohort study that used multiple recruitment methods.

Results: Patient portal messages were sent to 1303 individuals and the enrollment rate was 10% (n=127). The patient portal enrollment rate was significantly higher than email and post mail (4%) strategies.

Conclusion: Patient portal messaging was an effective recruitment strategy.

Keywords: Research recruitment; electronic medical record; patient engagement; patient portal; recruitment services.

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Figures

Fig. 1
Fig. 1
Process for patient portal messaging recruitment. IRB, Institutional Review Board; EMR, electronic medical record.
Fig. 2
Fig. 2
Number and rate of participants recruited through patient portal messaging versus alternate methods.
See this image and copyright information in PMC

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