In the room where it happens: do physicians need feedback on their real-world communication skills?

Affiliations

¹ Department of Medicine, New York University School of Medicine, New York City, New York, USA.
² Department of Medicine, New York University School of Medicine, New York City, New York, USA Jeffrey.Wilhite@nyulangone.org.

Editorial

Sondra Zabar et al. BMJ Qual Saf. 2020 Mar.

. 2020 Mar;29(3):182-184.

doi: 10.1136/bmjqs-2019-010384. Epub 2019 Nov 8.

¹ Department of Medicine, New York University School of Medicine, New York City, New York, USA.
² Department of Medicine, New York University School of Medicine, New York City, New York, USA Jeffrey.Wilhite@nyulangone.org.

No abstract available

Keywords: activation and empowerment; assessment and feedback; direct observation; doctor-patient interaction; unannounced standardized patient.

Conflict of interest statement

Competing interests: None declared.

Influence of doctor-patient conversations on behaviours of patients presenting to primary care with new or persistent symptoms: a video observation study.
Amelung D, Whitaker KL, Lennard D, Ogden M, Sheringham J, Zhou Y, Walter FM, Singh H, Vincent C, Black G. Amelung D, et al. BMJ Qual Saf. 2020 Mar;29(3):198-208. doi: 10.1136/bmjqs-2019-009485. Epub 2019 Jul 20. BMJ Qual Saf. 2020. PMID: 31326946 Free PMC article.