Measuring women's experiences of maternity care: protocol for a systematic review of self-report survey instruments

doi:10.1186/s13643-019-1261-8

. 2020 Jan 6;9(1):4.

doi: 10.1186/s13643-019-1261-8.

Measuring women's experiences of maternity care: protocol for a systematic review of self-report survey instruments

Claire Beecher¹, Richard Greene², Laura O'Dwyer³, Ethel Ryan⁴, Mark White⁵, Michelle Beattie⁶, Declan Devane^{7

8

9}

Affiliations

¹ School of Nursing and Midwifery, National University of Ireland, Galway, Ireland. c.beecher1@nuigalway.ie.
² National Perinatal Epidemiology Centre, Department of Obstetrics and Gynaecology, Cork University Maternity Hospital, Cork, Ireland.
³ Department of Measurement, Evaluation, Statistics & Assessment, Boston College, Chestnut Hill, Massachusetts, USA.
⁴ Department of Paediatrics, University Hospital Galway, Galway, Ireland.
⁵ Programme for Health Service Improvement, Health Service Executive, Dublin, Ireland.
⁶ Department of Nursing, University of the Highlands and Islands, Inverness, Scotland.
⁷ School of Nursing and Midwifery, National University of Ireland, Galway, Ireland.
⁸ Health Research Board - Trials Methodology Research Network (HRB-TMRN), Galway, Ireland.
⁹ Evidence Synthesis Ireland, Galway, Ireland.

PMID: 31907051
PMCID: PMC6945476
DOI: 10.1186/s13643-019-1261-8

Measuring women's experiences of maternity care: protocol for a systematic review of self-report survey instruments

Claire Beecher et al. Syst Rev. 2020.

. 2020 Jan 6;9(1):4.

doi: 10.1186/s13643-019-1261-8.

Authors

Claire Beecher¹, Richard Greene², Laura O'Dwyer³, Ethel Ryan⁴, Mark White⁵, Michelle Beattie⁶, Declan Devane^{7

8

9}

Affiliations

¹ School of Nursing and Midwifery, National University of Ireland, Galway, Ireland. c.beecher1@nuigalway.ie.
² National Perinatal Epidemiology Centre, Department of Obstetrics and Gynaecology, Cork University Maternity Hospital, Cork, Ireland.
³ Department of Measurement, Evaluation, Statistics & Assessment, Boston College, Chestnut Hill, Massachusetts, USA.
⁴ Department of Paediatrics, University Hospital Galway, Galway, Ireland.
⁵ Programme for Health Service Improvement, Health Service Executive, Dublin, Ireland.
⁶ Department of Nursing, University of the Highlands and Islands, Inverness, Scotland.
⁷ School of Nursing and Midwifery, National University of Ireland, Galway, Ireland.
⁸ Health Research Board - Trials Methodology Research Network (HRB-TMRN), Galway, Ireland.
⁹ Evidence Synthesis Ireland, Galway, Ireland.

PMID: 31907051
PMCID: PMC6945476
DOI: 10.1186/s13643-019-1261-8

Abstract

Background: The use of survey instruments to measure women's experiences of their maternity care is regarded internationally as an indicator of the quality of care received. To ensure the credibility of the data arising from these instruments, the methodological quality of development must be high. This paper reports the protocol for a systematic review of self-report instruments used to measure women's experiences of their maternity care.

Methods: Citation databases CINAHL, Ovid MEDLINE and EMBASE will be searched from 2002 to 2018 using keywords including women, experience, maternity care, questionnaires, surveys, and self-report. Citations will be screened by two reviewers, in two rounds, for inclusion as per predetermined inclusion and exclusion criteria. Data extraction forms will be populated with data, extracted from each study, to evaluate the methodological quality of each survey instrument and the criteria for good measurement properties using quality criteria. Data will also be extracted to categorise the items included in each survey instrument. A combination of a structured narrative synthesis and quantitate summaries in tabular format will allow for recommendations to be made on the use, adaptation and development of future survey instruments.

Discussion: The value of survey instruments that evaluate women's experiences of their maternity care, as a marker of quality care, has been recognised internationally with many countries employing the use of such instruments to inform policy and practice. The development of these instruments must be methodologically sound and the instrument itself fit for the purpose and context in which it is used. This protocol describes the methods that will be used to complete a systematic review that will serve as a guide for choosing the most appropriate existing instruments to use or adapt so that they are fit for purpose, in addition to informing the development of new instruments.

Systematic review registration: PROSPERO CRD42018105325.

Keywords: Experiences of care; Instruments; Maternity; Measurement; Midwifery; Quality care; Questionnaires; Surveys; Systematic review protocol.

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Conflict of interest statement

The authors declare that they have no competing interests.

References

1. Sixma HJ, Kerssens JJ, Campen CV, Peters L. Quality of care from the patients’ perspective: from theoretical concept to a new measuring instrument. Health Expect. 1998;1(2):82–95. doi: 10.1046/j.1369-6513.1998.00004.x. - DOI - PMC - PubMed
1. Scales CD, Jr, Schulman KA. Triggering management for quality improvement. Health Serv Res. 2014;49(5):1401–1406. doi: 10.1111/1475-6773.12224. - DOI - PMC - PubMed
1. Abdellah FG, Levine E. Developing a measure of patient and personnel satisfaction with nursing care. Nurs Res. 1957;5(3):100–108. doi: 10.1097/00006199-195702000-00002. - DOI - PubMed
1. Wiegers TA. The quality of maternity care services as experienced by women in the Netherlands. BMC Pregnancy Childbirth. 2009;9:18. doi: 10.1186/1471-2393-9-18. - DOI - PMC - PubMed
1. Crow R, Gage H, Hampson S, Hart J, Kimber A, Storey L, et al. The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess (Winchester, England) 2002;6(32):1–244. - PubMed

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[1] Sixma HJ, Kerssens JJ, Campen CV, Peters L. Quality of care from the patients’ perspective: from theoretical concept to a new measuring instrument. Health Expect. 1998;1(2):82–95. doi: 10.1046/j.1369-6513.1998.00004.x. - DOI - PMC - PubMed

[2] Sixma HJ, Kerssens JJ, Campen CV, Peters L. Quality of care from the patients’ perspective: from theoretical concept to a new measuring instrument. Health Expect. 1998;1(2):82–95. doi: 10.1046/j.1369-6513.1998.00004.x. - DOI - PMC - PubMed

[3] Scales CD, Jr, Schulman KA. Triggering management for quality improvement. Health Serv Res. 2014;49(5):1401–1406. doi: 10.1111/1475-6773.12224. - DOI - PMC - PubMed

[4] Scales CD, Jr, Schulman KA. Triggering management for quality improvement. Health Serv Res. 2014;49(5):1401–1406. doi: 10.1111/1475-6773.12224. - DOI - PMC - PubMed

[5] Abdellah FG, Levine E. Developing a measure of patient and personnel satisfaction with nursing care. Nurs Res. 1957;5(3):100–108. doi: 10.1097/00006199-195702000-00002. - DOI - PubMed

[6] Abdellah FG, Levine E. Developing a measure of patient and personnel satisfaction with nursing care. Nurs Res. 1957;5(3):100–108. doi: 10.1097/00006199-195702000-00002. - DOI - PubMed

[7] Wiegers TA. The quality of maternity care services as experienced by women in the Netherlands. BMC Pregnancy Childbirth. 2009;9:18. doi: 10.1186/1471-2393-9-18. - DOI - PMC - PubMed

[8] Wiegers TA. The quality of maternity care services as experienced by women in the Netherlands. BMC Pregnancy Childbirth. 2009;9:18. doi: 10.1186/1471-2393-9-18. - DOI - PMC - PubMed

[9] Crow R, Gage H, Hampson S, Hart J, Kimber A, Storey L, et al. The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess (Winchester, England) 2002;6(32):1–244. - PubMed

[10] Crow R, Gage H, Hampson S, Hart J, Kimber A, Storey L, et al. The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess (Winchester, England) 2002;6(32):1–244. - PubMed

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Measuring women's experiences of maternity care: protocol for a systematic review of self-report survey instruments

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Measuring women's experiences of maternity care: protocol for a systematic review of self-report survey instruments

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