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. 2020 Feb 6;17(3):1036.
doi: 10.3390/ijerph17031036.

A Scoping Review on How to Make Hospitals health Literate Healthcare Organizations

Patrizio Zanobini  1 , Chiara Lorini  1 , Alberto Baldasseroni  2 , Claudia Dellisanti  3 , Guglielmo Bonaccorsi  1
Affiliations

A Scoping Review on How to Make Hospitals health Literate Healthcare Organizations

Patrizio Zanobini et al. Int J Environ Res Public Health. .

Abstract

The concept of health literacy is increasingly being recognised as not just an individual trait, but also as a characteristic related to families, communities, and organisations providing health and social services. The aim of this study is to identify and describe, through a scoping review approach, the characteristics and the interventions that make a hospital a health literate health care organisation (HLHO), in order to develop an integrated conceptual model. We followed Arksey and O'Malley's five-stage scoping review framework, refined with the Joanna Briggs Institute methodology, to identify the research questions, identify relevant studies, select studies, chart the data, and collate and summarize the data. Of the 1532 titles and abstracts screened, 106 were included. Few studies have explored the effect of environmental support on health professionals, and few outcomes related to staff satisfaction/perception of helpfulness have been reported. The most common types of interventions and outcomes were related to the patients. The logical framework developed can be an effective tool to define and understand priorities and related consequences, thereby helping researchers and policymakers to have a wider vision and a more homogeneous approach to health literacy and its use and promotion in healthcare organizations.

Keywords: health equity; health literacy; health literate healthcare organizations; hospital; logical framework.

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Conflict of interest statement

The authors declare no conflict of interest

Figures

Figure 1
Figure 1
Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) flow diagram.
Figure 2
Figure 2
Logical framework.
See this image and copyright information in PMC

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