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. 2020 Mar 26;10(3):e034128.
doi: 10.1136/bmjopen-2019-034128.

Protocol for a cross-sectional study measuring person-centredness among healthcare providers in Malaysian primary care clinics: the adaptation and validation of the Person-Centred Practice Inventory-Staff (PCPI-S) Questionnaire

Nur Zahirah Balqis-Ali #  1 , Pui San Saw #  2   3 , Anis Syakira Jailani  1 , Tze Wei Yeoh  1 , Weng Hong Fun  1 , Noridah Mohd-Salleh  4 , Tengku Putri Zaharah Tengku Bahanuddin  4 , Catherine Anak Medan  4 , Shaun Wen Huey Lee  5   6 , Sondi Sararaks  1
Affiliations

Protocol for a cross-sectional study measuring person-centredness among healthcare providers in Malaysian primary care clinics: the adaptation and validation of the Person-Centred Practice Inventory-Staff (PCPI-S) Questionnaire

Nur Zahirah Balqis-Ali et al. BMJ Open. .

Abstract

Introduction: Person-centred care (PCC) has become a global movement in healthcare. Despite this, the level of PCC is not routinely assessed in clinical practice. This protocol describes the adaptation and validation of the Person-Centred Practice Inventory-Staff (PCPI-S) tool that will be used to assess person-centred practices of primary healthcare providers in Malaysia.

Methods and analysis: To ensure conceptual and item equivalence, the original version of the PCPI-S will be reviewed and adapted for cultural context by an expert committee. The instrument will subsequently be translated into Malay language using the forward-backward translation method by two independent bilingual speaking individuals. This will be pretested in four primary care clinics and refined accordingly. The instrument will be assessed for its psychometric properties, such as test-retest reliability, construct and internal validity, using exploratory and confirmatory factor analysis.

Ethics and dissemination: Study findings will be disseminated to healthcare professionals and academicians in the field through publication in peer-reviewed journals and conference presentations, as well as at managerial clinic sites for practice improvement. The study was approved by the Medical Research and Ethics Committee (MREC), Ministry of Health Malaysia (KKM/NIHSEC/ P18-766 (14) and Monash University Human Research Ethics Committee (2018-14363-19627).

Keywords: Malaysia; PCPI-S; cultural adaptation; healthcare provider; person-centred; primary care; study protocol.

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Conflict of interest statement

Competing interests: None declared.

Figures

Figure 1
Figure 1
Person-centred Practice Framework (adapted with permission from McCormack and McCance4).
Figure 2
Figure 2
Summary of adaptation and validation process for comprehensibility, feasibility and contextualise to Malaysian setting.
See this image and copyright information in PMC

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