COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience
- PMID: 32251512
- PMCID: PMC7146593
- DOI: 10.7326/M20-1236
COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience
Abstract
Caring for patients with the novel coronavirus infection is placing great stress on health care systems and health care workers. On the basis of their experiences responding to other pandemics, the authors summarize lessons learned and offer some best practices for facilitating organizational resilience and supporting health care workers during the COVID-19 pandemic.
Keywords: Anxiety; COVID-19; Communication in health care; Emotions; Fear; Health care providers; Health promotion; Infectious diseases; Patients; Psychiatry and mental health.
Comment in
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Supporting the well-being of healthcare workers during and after COVID-19.Occup Med (Lond). 2020 Jul 17;70(5):294-296. doi: 10.1093/occmed/kqaa096. Occup Med (Lond). 2020. PMID: 32428225 Free PMC article. No abstract available.
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