. 2020 Feb;37(2):79-85.

The Group Practice Manager in the VHA: A View From the Field

Cynthia LeRouge¹, Savitha Sangameswaran¹, Bianca Frogner¹, Cyndy Snyder¹, Lisa Rubenstein¹, Susan Kirsh¹, George Sayre¹

Affiliations

Affiliation

¹ is an Associate Professor in the Department of Information Systems and Business Analytics at Florida International University in Miami. is a Doctoral Student at the Department of Biomedical Informatics and Medical Education; is an Associate Professor, Director for the Center for Health Workforce Studies, and Deputy Director of the Primary Care Innovation Lab; and is an Affiliate Assistant Professor, all at the University of Washington School of Medicine in Seattle. is Professor Emeritus at the University of California Los Angeles Schools of Medicine and Public Health and a Senior Scientist at the RAND Corporation. is the Acting Assistant Deputy Undersecretary for Access to Care at the Veterans Health Administration. is a Health Services Researcher at the VA Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care and Clinical Assistant Professor in the Department of Health Services at the University of Washington.

PMID: 32269470
PMCID: PMC7138344

The Group Practice Manager in the VHA: A View From the Field

Cynthia LeRouge et al. Fed Pract. 2020 Feb.

. 2020 Feb;37(2):79-85.

Authors

Cynthia LeRouge¹, Savitha Sangameswaran¹, Bianca Frogner¹, Cyndy Snyder¹, Lisa Rubenstein¹, Susan Kirsh¹, George Sayre¹

Affiliation

¹ is an Associate Professor in the Department of Information Systems and Business Analytics at Florida International University in Miami. is a Doctoral Student at the Department of Biomedical Informatics and Medical Education; is an Associate Professor, Director for the Center for Health Workforce Studies, and Deputy Director of the Primary Care Innovation Lab; and is an Affiliate Assistant Professor, all at the University of Washington School of Medicine in Seattle. is Professor Emeritus at the University of California Los Angeles Schools of Medicine and Public Health and a Senior Scientist at the RAND Corporation. is the Acting Assistant Deputy Undersecretary for Access to Care at the Veterans Health Administration. is a Health Services Researcher at the VA Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care and Clinical Assistant Professor in the Department of Health Services at the University of Washington.

PMID: 32269470
PMCID: PMC7138344

Abstract

The Veterans Health Administration implemented the group practice manager position at 5 diverse prototype sites to improve clinical practice management and increase access to care.

PubMed Disclaimer

Conflict of interest statement

Author disclosures The authors report no actual or potential conflicts of interest with regard to this article.

Figures

**FIGURE 1**
Group Practice Manager Roles and Tasks

**FIGURE 2**
Group Practice Manager and Related Stakeholders^a Abbreviations: CPMM, clinical practice management model; GPM, group practice manager; IT, information technology; MM, middle management. ^aDarker circles represent roles or teams developed by the GPM.

See this image and copyright information in PMC

References

1. US Department of Veterans Affairs. Veterans Health Administration. [Accessed January 8, 2020]. https://www.va.gov/health. Updated October 25, 2019.
1. Veterans Access, Choice, and Accountability Act of 2014. 38 CFR § 17.1500 (2014).
1. Fahmy N, Aprikian A, Al-Otaibi M, et al. Impact of treatment delay in patients with bladder cancer managed with partial cystectomy in Quebec: a population-based study. Can Urol Assoc J. 2009;3(2):131–135. - PMC - PubMed
1. Hill CJ, Joonas K. The impact of unacceptable wait time on health care patients’ attitudes and actions. Health Mark Q. 2005;23(2):69–87. - PubMed
1. Ansell D, Crispo JAG, Simard B, Bjerre LM. Interventions to reduce wait times for primary care appointments: a systematic review. BMC Health Serv Res. 2017;17(1):295. - PMC - PubMed

LinkOut - more resources

Full Text Sources
- Europe PubMed Central
- PubMed Central

Save citation to file

Email citation

Add to Collections

Add to My Bibliography

Your saved search

Create a file for external citation management software

Your RSS Feed

The Group Practice Manager in the VHA: A View From the Field

Affiliation

The Group Practice Manager in the VHA: A View From the Field

Authors

Affiliation

Abstract

Conflict of interest statement

Figures

References

LinkOut - more resources

Full Text Sources