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. 2020 Aug 1;27(8):1326-1330.
doi: 10.1093/jamia/ocaa097.

Rapid implementation of a COVID-19 remote patient monitoring program

Tucker Annis  1   2 , Susan Pleasants  3 , Gretchen Hultman  4 , Elizabeth Lindemann  5 , Joshua A Thompson  6 , Stephanie Billecke  3 , Sameer Badlani  4 , Genevieve B Melton  3   4   5
Affiliations

Rapid implementation of a COVID-19 remote patient monitoring program

Tucker Annis et al. J Am Med Inform Assoc. .

Abstract

Objective: The study sought to evaluate early lessons from a remote patient monitoring engagement and education technology solution for patients with coronavirus disease 2019 (COVID-19) symptoms.

Materials and methods: A COVID-19-specific remote patient monitoring solution (GetWell Loop) was offered to patients with COVID-19 symptoms. The program engaged patients and provided educational materials and the opportunity to share concerns. Alerts were resolved through a virtual care workforce of providers and medical students.

Results: Between March 18 and April 20, 2020, 2255 of 3701 (60.93%) patients with COVID-19 symptoms enrolled, resulting in over 2303 alerts, 4613 messages, 13 hospital admissions, and 91 emergency room visits. A satisfaction survey was given to 300 patient respondents, 74% of whom would be extremely likely to recommend their doctor.

Discussion: This program provided a safe and satisfying experience for patients while minimizing COVID-19 exposure and in-person healthcare utilization.

Conclusions: Remote patient monitoring appears to be an effective approach for managing COVID-19 symptoms at home.

Keywords: Covid-19; patient education; patient generated data; remote patient monitoring; telehealth.

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Figures

Figure 1.
Figure 1.
COVID-19 remote patient monitoring program overview. ED: emergency department.
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