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. 2020 May 13;28(1):37.
doi: 10.1186/s13049-020-00735-8.

Lausanne medical dispatch centre's response to COVID-19

Fabrice Dami  1   2 , Vincent Berthoz  3
Affiliations

Lausanne medical dispatch centre's response to COVID-19

Fabrice Dami et al. Scand J Trauma Resusc Emerg Med. .

Abstract

The COVID-19 crisis is an unprecedented event. It is therefore essential for dispatch centres to share their experiences while the crisis is underway, similar to hospitals, so that we will all benefit from feedback.This letter to the editor describes the Lausanne dispatch centre response to COVID-19 and the lessons learned so far.

Keywords: COVID-19; Dispatch; Help-lines.

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Conflict of interest statement

None to declare.

Figures

Fig. 1
Fig. 1
Volume of incoming calls and dispatches (COVID-19 and total) from March 1st to April 16th 2020
See this image and copyright information in PMC

References

    1. Semeraro F, Gamberini L, Tartaglione M, Mora F, Dell’Arciprete O, Cordenons F, Del Giudice D, Picoco C, Gordini G. An integrated response to the impact of coronavirus outbreak on the emergency medical Services of Emilia Romagna. Resuscitation. 2020;151:1–2. doi: 10.1016/j.resuscitation.2020.03.005. - DOI - PMC - PubMed

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