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Book

Quality Management

Corie L. Seelbach  1 , Grace D. Brannan  2
In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2025 Jan.
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Free Books & Documents
Book

Quality Management

Corie L. Seelbach et al.
Free Books & Documents

Excerpt

Quality in the traditional sense pertains to examining whether a product or service meets its expected characteristics and satisfies the consumer—in other words, how well does a product or a service do what it is meant to do. For healthcare, the Institute of Medicine (IOM) has defined quality as “the degree to which health care services for individuals and populations increase the likelihood of desired outcomes and are consistent with current professional knowledge.”

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Conflict of interest statement

Disclosure: Corie Seelbach declares no relevant financial relationships with ineligible companies.

Disclosure: Grace Brannan declares no relevant financial relationships with ineligible companies.

References

    1. Keßler W, Heidecke CD. Dimensions of Quality and Their Increasing Relevance for Visceral Medicine in Germany. Visc Med. 2017 May;33(2):119-124. - PMC - PubMed
    1. Lohr KN, editor. Institute of Medicine (US) Committee to Design a Strategy for Quality Review and Assurance in Medicare. Medicare: A Strategy for Quality Assurance: Volume 1. National Academies Press (US); Washington (DC): 1990. - PubMed
    1. Institute of Medicine (US) Committee on Quality of Health Care in America. Crossing the Quality Chasm: A New Health System for the 21st Century. National Academies Press (US); Washington (DC): 2001. - PubMed
    1. White KL. Improved medical care statistics and the health services system. Public Health Rep (1896) 1967 Oct;82(10):847-54. - PMC - PubMed
    1. Dodwad SS. Quality management in healthcare. Indian J Public Health. 2013 Jul-Sep;57(3):138-43. - PubMed

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