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. 2021 Jan;40(3):25-34.
doi: 10.1002/jhrm.21431. Epub 2020 Jun 19.

The impact of clinical crisis management on trauma team outcomes following a prolonged strike by nursing, technical, and support staff

John J Leskovan  1   2 , Jodi Pahl  1 , Katy Stringfellow  1 , Nancy M Buderer  2 , Aaron N Moore  3 , Amer Afaneh  3 , Jay Raimonde  3 , Rachel L Novakovic  3 , Julie M Stausmire  4
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The impact of clinical crisis management on trauma team outcomes following a prolonged strike by nursing, technical, and support staff

John J Leskovan et al. J Healthc Risk Manag. 2021 Jan.

Abstract

There is a paucity of literature describing the preparation of hospital institutions prior to a nursing strike and the quality outcomes during and after a prolonged nursing strike. No published study was found describing the effects of a prolonged strike on quality outcomes specific to trauma patients. The American College of Surgeons (ACS) suggests specific critiques and complications data that each trauma program may choose to track as quality indicators, and those metrics are submitted to regional, state and national databanks and closely examined during site accreditations. This research study analyzed data from three equal time periods following a multiservices strike involving both nurses and service/technical staff lasting 63 days. The purposes of this study were to (1) evaluate the effects of prestrike organizational leadership and crisis management planning on organizational staffing and emergency management to reduce health care risk during the strike, (2) describe outcomes data from three equal time periods: prestrike, strike, and poststrike, and (3) specifically compare the trauma program's selected ACS trauma metrics for critiques and complication rates for our high-risk/high-volume population as a level 1 trauma center.

Keywords: Clinical crisis management; Emergency management; Organizational staffing.

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References

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