I don't want to be a call centre GP!

Affiliations

¹ Primary and Integrated Care, Health Education England; GP, Northampton. Simon has an interest in the quality of education and care, and healthcare professional wellbeing. Email: sg641@cam.ac.uk@SimonDGregory.
² Academic GP, east London; Clinical Commissioner. Victoria has an interest in healthcare interventions aiming to change professional behaviour, improve care quality, and reduce health inequalities. @VictoriaTzB.

Comment

Simon Gregory et al. Br J Gen Pract. 2020.

. 2020 Jul 30;70(697):405.

doi: 10.3399/bjgp20X712049. Print 2020 Aug.

¹ Primary and Integrated Care, Health Education England; GP, Northampton. Simon has an interest in the quality of education and care, and healthcare professional wellbeing. Email: sg641@cam.ac.uk@SimonDGregory.
² Academic GP, east London; Clinical Commissioner. Victoria has an interest in healthcare interventions aiming to change professional behaviour, improve care quality, and reduce health inequalities. @VictoriaTzB.

No abstract available

Figures

Reduction in face-to-face GP consultations.
Gray DP, Sidaway-Lee K, Harding A, Evans P. Gray DP, et al. Br J Gen Pract. 2020 Jun 25;70(696):328. doi: 10.3399/bjgp20X710849. Print 2020 Jul. Br J Gen Pract. 2020. PMID: 32586804 Free PMC article. No abstract available.

1. Pereira Gray D, Sidaway-Lee K, Harding A, Evans P. Reduction in face-to-face GP consultations. Br J Gen Pract. 2020 doi: 10.3399/bjgp20X710849. - DOI - PMC - PubMed
1. MacAuley D. Asking questions. Br J Gen Pract. 2020 doi: 10.3399/bjgp20X710981. - DOI - PMC - PubMed
1. Ashwell G, Blane D, Lunan C, Matheson J, on behalf of the RCGP Health Inequalities Standing Group General practice post-COVID-19: time to put equity at the heart of health systems? Br J Gen Pract. 2020 DOI: https://doi.org10.3399/bjgp20X712001. - PMC - PubMed
1. Arroll B, Gill E, Roskvist R, Harwood M. COVID-19 in New Zealand: a move to online consultations in primary care could widen health inequalities. BMJ Opinion. 2020 Jun 25; https://blogs.bmj.com/bmj/2020/06/25/covid-19-in-new-zealand-a-move-to-o... (accessed 9 Jul 2020).
1. Downes MJ, Mervin MC, Byrnes JM, Scuffham PA. Telephone consultations for general practice: a systematic review. Syst Rev. 2017;6(1):128. - PMC - PubMed