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. 2020 Oct;24(6-7):751-754.
doi: 10.1016/j.canrad.2020.05.001. Epub 2020 Aug 1.

[New concepts of medical consultation in oncology]

[Article in French]
Affiliations

[New concepts of medical consultation in oncology]

[Article in French]
J-E Bibault et al. Cancer Radiother. 2020 Oct.

Abstract

New concepts of medical consultations are currently disrupting the practice of medicine. The use of standardized questionnaires, or patient-reported outcome (PRO and ePRO) has already significantly changed the relationship between the physician and the patient. Telemedicine, or even automatic conversational agents, such as chatbots, are also providing more convenient access to care and medical information for many patients. These tools have a major impact in oncology, precisely because of the rising chronicity of the diseases the radiation oncologists treat. In this article, we provide a detailed analysis of these new concepts.

De nouveaux concepts de consultations sont actuellement en train de profondément changer la façon d’exercer la médecine. L’utilisation de questionnaires standardisés, des questionnaires patients (PRO, patient-reported outcome, et son application informatique, ePRO) ont déjà fait irruption dans nos consultations. En parallèle, la télémédecine, voire l’utilisation d’agents conversationnels automatiques médicaux, permettent d’assurer une consultation à distance, plus accessible. Ces différents outils ont un intérêt majeur en oncologie, notamment dans le contexte de la chronicisation des maladies et du suivi à long terme que les oncologues radiothérapeutes prennent en charge. Dans cet article, nous détaillons chacun de ces nouveaux concepts.

Keywords: Agent conversationnel automatique; Chatbot; Information and communications technology; Patient-reported outcome; Questionnaires patients; Technologies de l’information et de la communication; Telemedicine; Téléconsultation; Télémedicine; Videotelephony; e-health; e-santé.

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