COVID-19 and the workplace: Implications, issues, and insights for future research and action

Kevin M Kniffin¹, Jayanth Narayanan², Frederik Anseel³, John Antonakis⁴, Susan P Ashford⁵, Arnold B Bakker⁶, Peter Bamberger⁷, Hari Bapuji⁸, Devasheesh P Bhave⁹, Virginia K Choi¹⁰, Stephanie J Creary¹¹, Evangelia Demerouti¹², Francis J Flynn¹³, Michele J Gelfand¹⁰, Lindred L Greer⁵, Gary Johns¹⁴, Selin Kesebir¹⁵, Peter G Klein¹⁶, Sun Young Lee¹⁷, Hakan Ozcelik¹⁸, Jennifer Louise Petriglieri¹⁹, Nancy P Rothbard¹¹, Cort W Rudolph²⁰, Jason D Shaw²¹, Nina Sirola²², Connie R Wanberg²³, Ashley Whillans²⁴, Michael P Wilmot²⁵, Mark van Vugt²⁶

Affiliations

¹ Dyson School of Applied Economics and Management, S. C. Johnson College of Business, Cornell University.
² Department of Management and Organizations, National University of Singapore.
³ Business School, University of New South Wales Sydney.
⁴ Department of Organizational Behavior, University of Lausanne.
⁵ Stephen M. Ross School of Business, University of Michigan.
⁶ Center of Excellence for Positive Organizational Psychology, Erasmus University Rotterdam.
⁷ Coller School of Management, Tel Aviv University.
⁸ Department of Management and Marketing, University of Melbourne.
⁹ Department of Organizational Behaviour and Human Resources, Singapore Management University.
¹⁰ Department of Psychology, University of Maryland, College Park.
¹¹ The Wharton School, University of Pennsylvania.
¹² Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology.
¹³ Graduate School of Business, Stanford University.
¹⁴ John Molson School of Business, Concordia University.
¹⁵ Department of Organizational Behaviour, London Business School.
¹⁶ Hankamer School of Business, Baylor University.
¹⁷ School of Management, University College London.
¹⁸ College of Business Administration, California State University, Sacramento.
¹⁹ INSEAD.
²⁰ Department of Psychology, Saint Louis University.
²¹ Nanyang Business School, Nanyang Technology University.
²² Lee Kong Chian School of Business, Singapore Management University.
²³ Department of Work and Organizations, University of Minnesota.
²⁴ Harvard Business School, Harvard University.
²⁵ Sam M. Walton College of Business, University of Arkansas.
²⁶ Department of Organizational Psychology, Vrije Universiteit Amsterdam.

PMID: 32772537
DOI: 10.1037/amp0000716

Review

COVID-19 and the workplace: Implications, issues, and insights for future research and action

Kevin M Kniffin et al. Am Psychol. 2021 Jan.

. 2021 Jan;76(1):63-77.

doi: 10.1037/amp0000716. Epub 2020 Aug 10.

Authors

Affiliations

¹ Dyson School of Applied Economics and Management, S. C. Johnson College of Business, Cornell University.
² Department of Management and Organizations, National University of Singapore.
³ Business School, University of New South Wales Sydney.
⁴ Department of Organizational Behavior, University of Lausanne.
⁵ Stephen M. Ross School of Business, University of Michigan.
⁶ Center of Excellence for Positive Organizational Psychology, Erasmus University Rotterdam.
⁷ Coller School of Management, Tel Aviv University.
⁸ Department of Management and Marketing, University of Melbourne.
⁹ Department of Organizational Behaviour and Human Resources, Singapore Management University.
¹⁰ Department of Psychology, University of Maryland, College Park.
¹¹ The Wharton School, University of Pennsylvania.
¹² Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology.
¹³ Graduate School of Business, Stanford University.
¹⁴ John Molson School of Business, Concordia University.
¹⁵ Department of Organizational Behaviour, London Business School.
¹⁶ Hankamer School of Business, Baylor University.
¹⁷ School of Management, University College London.
¹⁸ College of Business Administration, California State University, Sacramento.
¹⁹ INSEAD.
²⁰ Department of Psychology, Saint Louis University.
²¹ Nanyang Business School, Nanyang Technology University.
²² Lee Kong Chian School of Business, Singapore Management University.
²³ Department of Work and Organizations, University of Minnesota.
²⁴ Harvard Business School, Harvard University.
²⁵ Sam M. Walton College of Business, University of Arkansas.
²⁶ Department of Organizational Psychology, Vrije Universiteit Amsterdam.

PMID: 32772537
DOI: 10.1037/amp0000716

Abstract

The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work organizations. This review and preview of relevant literatures focuses on (a) emergent changes in work practices (e.g., working from home, virtual teamwork) and (b) emergent changes for workers (e.g., social distancing, stress, and unemployment). In addition, potential moderating factors (demographic characteristics, individual differences, and organizational norms) are examined given the likelihood that COVID-19 will generate disparate effects. This broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work, workers, and organizations while also identifying issues for future research and insights to inform solutions. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

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COVID-19 and the workplace: Implications, issues, and insights for future research and action

Affiliations

COVID-19 and the workplace: Implications, issues, and insights for future research and action

Authors

Affiliations

Abstract

Publication types

MeSH terms

LinkOut - more resources

Full Text Sources

Other Literature Sources

Medical