Virtual Care and the Pandemic: Are We Reaching All Patients?
- PMID: 32776779
- PMCID: PMC7429996
- DOI: 10.7326/M20-5593
Virtual Care and the Pandemic: Are We Reaching All Patients?
Abstract
In their article, Baum and colleagues documented the Veterans Health Administration's experience with telemedicine by comparing the number of face-to-face appointments provided in 2016 to 2019 with the number provided during the initial 10 weeks of the COVID-19 pandemic. The editorialists discuss the findings and why they believe this study provides a critical starting point for understanding how to optimize the virtual visit experience.
Conflict of interest statement
Comment on
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Reduced In-Person and Increased Telehealth Outpatient Visits During the COVID-19 Pandemic.Ann Intern Med. 2021 Jan;174(1):129-131. doi: 10.7326/M20-3026. Epub 2020 Aug 10. Ann Intern Med. 2021. PMID: 32776780 Free PMC article. No abstract available.
References
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- Heyworth L, Kirsh S, Zulman D, et al. Expanding access through virtual care: the VA's early experience with Covid-19. NEJM Catal Innov Care Deliv. 1 July 2020. doi:10.1056/CAT.20.0327
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- Mehrotra A, Ray K, Brockmeyer DM, et al. Rapidly converting to “virtual practices”: outpatient care in the era of COVID-19. NEJM Catal Innov Care Deliv. 1 April 2020. doi:10.1056/CAT.20.0091
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- Lee TH. Creating the new normal: the clinician response to COVID-19. NEJM Catal Innov Care Deliv. 17 March 2020. doi:10.1056/CAT.20.0076
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