Locked-down digital work
- PMID: 32836629
- PMCID: PMC7263207
- DOI: 10.1016/j.ijinfomgt.2020.102157
Locked-down digital work
Abstract
Covid-19 and the related lockdown in many countries made digital work no longer just an option, but the new norm for many office workers who began to make sense of a new range of benefits of digital work tools. Based on my own observations and on observations shared by executives in New Zealand and Europe, I illustrate in this article how the lockdown acted as a facilitator for digital work. Further, I show how the lockdown gave many individuals a flawed impression of digital work, i.e. their experience occurred during exceptional circumstances and led them to draw false conclusions about digital work. I examine some misconceptions of locked-down digital work and discuss the implications of locked-down digital work for research and practice.
Keywords: COVID-19; Digital work; Locked-down digital work; Misconceptions.
© 2020 Elsevier Ltd. All rights reserved.
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