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. 2020 Dec:55:102166.
doi: 10.1016/j.ijinfomgt.2020.102166. Epub 2020 Jun 6.

WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic

Savvas Papagiannidis  1 , Jonathan Harris  2 , David Morton  2
Affiliations

WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic

Savvas Papagiannidis et al. Int J Inf Manage. 2020 Dec.

Abstract

In this paper we reflect on a number of IT related challenges during the COVID19 pandemic, primarily from a CIO and IT professionals perspective. We consider three time periods, namely the period before the pandemic, the response to the pandemic and the period after it. For each period we discuss the key challenges that practitioners faced and outline important areas to consider for the future. Hopefully, the lessons learnt and the experiences gained will positively inform future academic research and practice.

Keywords: Business continuity; Business resilience; COVID-19; Digital transformation; Disaster recovery; IT management; Pandemic.

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