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. 2020 Dec;47(4):330-337.
doi: 10.1177/1465312520949557. Epub 2020 Aug 27.

The effective use of an e-dentistry service during the COVID-19 crisis

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The effective use of an e-dentistry service during the COVID-19 crisis

Elizabeth Crawford et al. J Orthod. 2020 Dec.

Abstract

In 2020, we experienced the largest disruption to normal life recorded in recent years with the COVID-19 global pandemic. Creative thinking was required to ensure patient care was maintained. In this article, we share a service evaluation and experiences dealing with the crisis through using a virtual office approach with video conferencing to manage emergency consultations, treatment reviews, new patient and multidisciplinary clinics in a hospital orthodontic unit.

Keywords: COVID-19; coronavirus; e-dentistry; pandemic; teledentistry; video consultations; videoconferencing.

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